Job overview

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing sensitive information and maintaining confidentiality?

If you have said ‘Yes’ to each of the above then we might just have the role for you…

The Waveney Adult Community Mental Health team are looking to recruit a professional, conscientious, calm, and confident individual to lead the existing Administration Team.  Community mental health services are currently undergoing review and transformation, so this is a very exciting time to join the team.

Main duties of the job:

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure.  You will need to be able to demonstrate your communication, prioritisation and administration skills as well as your knowledge of IT systems.

You will need to be able to work flexibly in response to service needs and the ability to think creatively. Experience of working to deadlines and on your own initiative is also essential.

The role will require the post holder to supervise an experienced and established administration team, therefore supervisory experience is essential. 

Full training and support package will be provided

Main duties of the job

You will need to be able to demonstrate the strength of your communication, prioritisation, and administration skills. You will be able to evidence a flexible response to service needs and the ability to think creatively.  Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are essential.

• This is a part time position (30 hours per week spread over either 4 or 5 days)

The role will require the post holder to supervise and carry out appraisals on named members of staff, therefore supervisory/appraisal experience is desirable, but training will be provided.

The post holder will be required to input and update the Trust patient record system which will include accepting referrals and discharging patients as directed by the clinical team.  

There will be minute taking duties, diary management, audio typing and the role requires you to be proficient in the use of all Microsoft packages.

There is also the requirement to complete various data reports, spreadsheets and support ad hoc audits.

Working for our organisation

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive
administration service to the wider team.
Benefits included with this role are:-

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their
experiences and learning from each other.