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Job summary

Main area
Admin
Grade
NHS AfC: Band 8a
Contract
Fixed term: 12 months
Hours
  • Full time
  • Flexible working
  • Home or remote working
37.5 hours per week
Job ref
247-PTS-CLNEPT-0424
Employer
East of England Ambulance Service Trust
Employer type
NHS
Site
Regional
Town
Melbourn
Salary
£50,952 - £57,349 PA
Salary period
Yearly
Closing
Today at 23:59

Employer heading

East of England Ambulance Service Trust logo

Compliance Lead NEPTS

NHS AfC: Band 8a

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.

#WeAreEEAST

We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page  for advice on completing your application.

Job overview

The post holder will be delegated responsibility for day-to-day delivery and management of resources and staff required to improve and manage the compliance and ER/HR casework across all NEPTS contracts. This will align with the overall Integration Directorate and be accountable to the Contracts Lead and Operations Lead.

 

Main duties of the job

The Compliance Lead NEPTS must ensure all staff assigned to the NEPTS contract deliver high-quality services in line with the Trust’s Values, Policies and Procedures, as well as overseeing the management of attendance, performance, and conduct.

 

The post holder will ensure compliance with statutory and mandatory training, and support the Directorate’s ER/HR provision, and be accountable for delivering services within the budget of the locality.

 

The Compliance Lead NEPTS will work with the Trust’s HR Department and aligned People Strategy and Annual Workforce Plans, to identify recruitment requirements and lead in the recruitment and selection processes.

Working for our organisation

We provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We offer non-emergency patient transport services in parts of our region. We can help patients who need non-emergency transport to and from hospital, treatment centres and other similar facilities.

We can also provide transport for people who can't travel unaided because of their medical condition or frailty.

Detailed job description and main responsibilities

The post holder will be delegated responsibility for day-to-day delivery and management of resources and staff required to improve and manage the compliance and ER/HR casework across all NEPTS contracts. This will align with the overall Integration Directorate and be accountable to the Contracts Lead and Operations Lead.

 

The post holder will work with the Local Operational Teams and manage the day-to-day requirements to ensure the compliance and ER/HR casework KPIs are aligned to the NEPTS contracts targets.

 

The Compliance Lead NEPTS must ensure all staff assigned to the NEPTS contract deliver high-quality services in line with the Trust’s Values, Policies and Procedures, as well as overseeing the management of attendance, performance, and conduct.

 

The post holder will ensure compliance with statutory and mandatory training, and support the Directorate’s ER/HR provision, and be accountable for delivering services within the budget of the locality.

Person specification

Knowledge

Essential criteria
  • Extensive knowledge of specialist areas acquired through Postgraduate Diploma, or equivalent experience or training, plus further specialist knowledge or experience to Master’s Level equivalent.

Skills

Essential criteria
  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.

Skills

Essential criteria
  • Problem solving skills and ability to respond to sudden unexpected demands.

Qualifications

Essential criteria
  • Professional knowledge acquired through Degree supplemented by Diploma Level specialist training, management qualification, or equivalent and experience.

evidence

Essential criteria
  • Evidence of post qualifying and Continuing Professional Development.

Skills

Essential criteria
  • Demonstrated capability to plan over short-, medium- and long-term timeframes, and adjust plans and resource requirements accordingly

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible WorkingDyslexia Award LogoArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Chris McGregor
Job title
Deputy Director of Commercial Services
Email address
[email protected]
Telephone number
01763268700
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