Job summary
- Main area
- admin
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 247-A&E-EOA-NW-P-0726
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Sector Based - base station to be discussed
- Town
- Norwich
- Salary
- £25,760 - £27,476 pro rata
- Salary period
- Yearly
- Closing
- 06/10/2026 23:59
Employer heading
Emergency Operations Administrator -N&W
NHS AfC: Band 3
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
- Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits
- Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks
- Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value
Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply
#Careerforlife
Job overview
This role will be Sector based supporting all hubs within N&W which include Kings Lynn, Waveney and Central Norfolk. Your main responsibilities will include working with a team to look after all the administrative duties to assist in the the smooth running of the stations across the Sector.
Main duties include;
-
- Being the single point of contact for staff queries
- Liaising with Payroll
- Minute Taking
- Facilitating planning for staff to attend training
- Produce reports as and when required
Full list of duties can be found in the job description.
Main duties of the job
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Knowledge, Training and Experience
Essential criteria
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
- Demonstrable experience of working in an administrative environment and working with computerised data systems.
- UK Driving Licence with access to a car.
Desirable criteria
- Experience of working in a healthcare environment.
- Awareness of a range of Health Services provisions.
- Working knowledge of Microsoft Office including Word and Excel.
- Knowledge of NHS issues.
- Understanding of Data Protection legislation.
- Trained or willing to work towards Loggist training.
Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes
Essential criteria
- Clear communicator with good writing, data entry, and telephone skills.
- Ability to work effectively as part of a team.
- Problem solving skills.
- Must be able to maintain confidentiality and trust.
- Good time keeping.
- Flexible approach to work.
- Note-taking skills.
Autonomy
Essential criteria
- Able to work on own initiative, organising and prioritising own workload to set deadlines.
Equality and Diversity
Essential criteria
- Understanding of, and commitment to, equality of opportunity and good working relationships.
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Andrea Johnson
- Job title
- Sector Business Support
- Email address
- [email protected]
- Telephone number
- 07714 773081
- Additional information
Andrea Johnson on [email protected] or 07714 773081
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