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Job summary

Main area
Assistant Practitioner
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (7 days a week, 11.5 hour shifts 8am-8pm)
Job ref
839-7421078-BM
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
Norfolk and Norwich University Hospital
Town
Norwich
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
15/09/2025 23:59
Interview date
26/09/2025

Employer heading

NHS

Therapy Assistant Practitioner

Band 4

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

 Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.

 

Job overview

This is an exciting and unique opportunity to work as a band 4 Therapy Assistant Practitioner within the Community Access Team.

We are looking for an individual who can demonstrate a person- centred approach, interested in working as part of a multidisciplinary team and likes to work in a fast paced environment.

Our service is based in the Norfolk and Norwich University Hospital. At the front door we provide an Admission Avoidance service for patients who present to the Emergency Department. At the back door we attend the acute wards to support the transfer of patients to our community hospitals under the discharge to assess pathway.

As a band 4 you will be expected to work with the multidisciplinary team to facilitate early discharge from hospital and prevent unnecessary admissions.

This is a full time 37.5 hours a week post working over 7 days including Bank Holidays. Shift patterns are 8am-8pm. 

Please note that parking is not available on site.

Main duties of the job

  • Work as part of the Community Access Team to support the service
  • Assess patients with straightforward requirements based on predetermined department protocols.
  • Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
  • Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
  • Demonstrate problem solving, and contribute to the solution, working with colleagues.
  • Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
  • Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.
  • Contribute to the requisitioning of supplies and equipment through electronic ordering systems.

 

Working for our organisation

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Detailed job description and main responsibilities

See attached Job Description and Person Specification for detailed information and main responsibilities.

Person specification

Skills, abilities and knowledge

Essential criteria
  • Good communications skills
  • Highly motivated
  • Knowledge of additional specialist areas through in-house training & short courses
  • Empathy & sensitivity
Desirable criteria
  • Knowledge of multi-disciplinary roles
  • Experience of working in a community setting

Qualifications

Essential criteria
  • NVQ 3, or equivalent knowledge and experience
  • Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
  • Good general education

Experience

Essential criteria
  • Experience of working in a health or social care environment
  • Literacy skills
  • Evidence of ongoing learning
Desirable criteria
  • Experience of working in peoples homes
  • Experience of working with people in the voluntary/private sector
  • Experience of working with people at end of life

Personal attributes/behaviours

Essential criteria
  • Able to show initiative
  • Able to work alone
  • Assertive
  • Good listening skills
  • Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other

Essential criteria
  • Professional appearance
  • Be able to kneel, bend & stoop, and work in cramped environments
  • Manoeuvre limbs of around 5 -6kg
  • Manoeuvre patients using handling aids
  • Be reliable
  • Must be able to make own way to work
  • Able to communicate effectively in written and verbal English Language

Personal and People Development

Essential criteria
  • Ability to manage stressful situations
  • Ability to work in work in busy environments
  • A team player
  • Awareness of own limitations
  • Good organisational skills
  • Open to change and development

Communication

Essential criteria
  • Tact & diplomacy
  • Empathy & sensitivity
  • Ability to use own initiative
  • Able to communicate effectively using the English language in both verbal and written forms

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Stamatia Avroudiadou
Job title
Team Lead, Community Access Team
Email address
[email protected]
Telephone number
01603 646695
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