Crynodeb o'r swydd
- Prif leoliad
- Clinical Support Worker
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser
- Rhan-amser
- Cyfeirnod y swydd
- 839-7249734-BM
- Cyflogwr
- Norfolk Community Health and Care NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Willow Unit, Norwich Community Hospital
- Tref
- Norwich
- Cyflog
- £24,625 - £25,674 pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 16/06/2025 23:59
Teitl cyflogwr

Clinical Support Worker
Band 3
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Trosolwg o'r swydd
We are unable to offer sponsorship for this post.
NCH&C is hiring Clinical Support Workers within the state-of-the-art Willow Unit. Recently opened at Norwich Community Hospital, the new facility provides a supportive and comfortable environment for 48 patients.
The restorative environment at Willow Unit enables patients to make steady, step-by-step improvements and gain independence as they prepare to return to the community. Patients are supported to play an active role in their own care and feel confident about performing daily activities when they leave.
Healthcare is delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and wellbeing.
NCH&C is proud to be a vibrant and inclusive employer of choice in Norfolk. Whatever your role, you can benefit from flexible working, training and career progression opportunities, and a comprehensive wellbeing offering including free staff gyms, free counselling, free physiotherapy, and regular refreshments.
Prif ddyletswyddau'r swydd
Utilising the latest therapy and rehabilitation technology and practices, you will be a part of this new team and will play a pivotal role in supporting patients back into the community and, in this role, we can offer you the opportunity to play a significant part in creating a reablement culture within a brand-new unit.
Work as part of the team to deliver care in a reablement setting.
To support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and families.
To support patients being as independent as possible with their washing/dressing and nutritional needs.
To work as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met.
To support and deliver innovation within discharge practice and pathways.
To work with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit.
Support the delivery and co-ordination of care to a named group of patients.
Work proactively within the team to achieve unit and trust goals and objectives.
Work with and promote recognised policies, protocols, and guidelines.
Gweithio i'n sefydliad
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care.
To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities.
To report to registered staff any patient that gives cause for concern or any observed changes in a patient’s clinical condition.
To support patient’s emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living.
To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality.
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
Provide and deliver a high standard of individualised personal care (e.g.: washing/dressing and nutritional needs) with a reablement ethos.
To keep the unit clean and tidy maintaining a safe environment.
To adhere to trust infection control procedures.
To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the registered nurse.
To support relatives under the guidance of the Multidisciplinary Team (MDT).
To assist with the discharge process for patients by the MDT.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Education to GCSE level Grade 5 in English and Mathematics or equivalent.
- Care Certificate and or equivalent health care experience
Meini prawf dymunol
- City and Guilds NVQ Level 3 in Care/Health and Social Care
Skills, Abilities and Knowledge
Meini prawf hanfodol
- Good organisational skills
- Basic I.T. and computer skills
- Good interpersonal and communication skills
- Good numeracy and literacy skills
Communication
Meini prawf hanfodol
- Clear oral and written communication
Meini prawf dymunol
- Basic computer skills
Personal and People Development
Meini prawf hanfodol
- Polite/courteous
- Caring personality
- Sensitive and tolerant
- Resilient
Other
Meini prawf hanfodol
- Able to make own travelling arrangements
- May be required to work in other community hospital’s within our trust in order to meet the needs of the service
Meini prawf dymunol
- Ability to work 12.5 hour shift day/night patterns
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Bianca Bailey
- Teitl y swydd
- Ward Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01603272500
- Gwybodaeth i gefnogi eich cais
Willow Unit
Norwich Community Hospital
Bowthorpe Road
Norwich
Norfolk
NR2 3TU
Rhestr swyddi gyda Norfolk Community Health and Care NHS Trust yn Nyrsio a bydwreigiaeth neu bob sector