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Job summary

Main area
Dermatology Department
Grade
NHS AfC: Band 3
Contract
7 months (Fixed term/ secondment opportunity until 31/03/2026)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
234-25-B0101
Employer
Norfolk and Norwich University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Norfolk and Norwich University Hospital
Town
Norwich
Salary
£24,937 - £26,598 per annum, pro rata
Salary period
Yearly
Closing
17/08/2025 23:59
Interview date
02/09/2025

Employer heading

Norfolk and Norwich University Hospitals NHS Foundation Trust logo

Patient Pathway Coordinator - Skin

NHS AfC: Band 3

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team. 

NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused

We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect

We act with care, compassion and kindness and value others’ diverse needs.

Integrity

We take an honest, open and ethical approach to everything we do.

Dedication

We work as one team and support each other to maintain the highest professional standards.

Excellence

We continuously learn and improve to achieve the best outcomes for our patients and our hospital. 

Wish you were here? So do we.


We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be.  We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.


At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.

Job overview

**Fixed term contract / secondment opportunity – until 31 March 2026**

An exciting opportunity has arisen for a Patient Pathway Co-Ordinator to join our Dermatology / Skin team.

The Skin Department at NNUH provides an excellent range of services delivered by our dedicated multidisciplinary team of clinicians, nurses and administrative personnel to the population of Norfolk.

This role relies on close working relationships between consultants, secretaries, departmental staff, patients and general practitioners.

 

Main duties of the job

This critical role requires a keen eye for detail and excellent organisational skills as you help manage patients through their cancer pathway. As a member of the Multi-Disciplinary Team (MDT) within the body site and with associated departments, teamwork is key. 

Working for our organisation

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Detailed job description and main responsibilities

  • Actively track patients urgently referred to the Trust from General Practitioners (GP) who, are suspected at referral, of having Cancer. Ensure that these patients are listed on the Trust Cancer IT system.

  • Ensure that appropriate requests for investigations are initiated following the clinician’s instructions and appointments are given.

  • To adhere to the Trust’s General Principles and Guidelines on Patient Access in relation to the management of waiting lists.

  • Ensure that any newly diagnosed Cancer patients are identified and added to the Trust Cancer IT system. Ensure that the patient is known to the clinical team and that appropriate action is taken to manage the patient on the agreed pathway.

  • Highlight any potential delays or breaches of the patient pathway according to the Trust escalation policy.

Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Person specification

Qualifications

Essential criteria
  • IT qualifications/skills including working knowledge of MS Office, especially Excel

Experience

Desirable criteria
  • Previous experience of working within a Cancer environment

Skills

Essential criteria
  • Able to use own initiative
  • Able to work well in a team

Attitude, aptitude

Essential criteria
  • Effective role model, demonstrating NNUH’s PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesStonewall Health ChampionsMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Pastoral CareStep into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Michael Manson
Job title
Deputy Ops Manager
Email address
[email protected]
Telephone number
01603 646284
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