Job summary
- Main area
- Dermatology Department
- Grade
- NHS AfC: Band 3
- Contract
- 7 months (Fixed term/ secondment opportunity until 31/03/2026)
- Hours
- Full time
- Flexible working
- Job ref
- 234-25-B0101
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk and Norwich University Hospital
- Town
- Norwich
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 17/08/2025 23:59
- Interview date
- 02/09/2025
Employer heading

Patient Pathway Coordinator - Skin
NHS AfC: Band 3
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
**Fixed term contract / secondment opportunity – until 31 March 2026**
An exciting opportunity has arisen for a Patient Pathway Co-Ordinator to join our Dermatology / Skin team.
The Skin Department at NNUH provides an excellent range of services delivered by our dedicated multidisciplinary team of clinicians, nurses and administrative personnel to the population of Norfolk.
This role relies on close working relationships between consultants, secretaries, departmental staff, patients and general practitioners.
Main duties of the job
This critical role requires a keen eye for detail and excellent organisational skills as you help manage patients through their cancer pathway. As a member of the Multi-Disciplinary Team (MDT) within the body site and with associated departments, teamwork is key.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- Actively track patients urgently referred to the Trust from General Practitioners (GP) who, are suspected at referral, of having Cancer. Ensure that these patients are listed on the Trust Cancer IT system.
- Ensure that appropriate requests for investigations are initiated following the clinician’s instructions and appointments are given.
- To adhere to the Trust’s General Principles and Guidelines on Patient Access in relation to the management of waiting lists.
- Ensure that any newly diagnosed Cancer patients are identified and added to the Trust Cancer IT system. Ensure that the patient is known to the clinical team and that appropriate action is taken to manage the patient on the agreed pathway.
- Highlight any potential delays or breaches of the patient pathway according to the Trust escalation policy.
Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Person specification
Qualifications
Essential criteria
- IT qualifications/skills including working knowledge of MS Office, especially Excel
Experience
Desirable criteria
- Previous experience of working within a Cancer environment
Skills
Essential criteria
- Able to use own initiative
- Able to work well in a team
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Documents to download
Further details / informal visits contact
- Name
- Michael Manson
- Job title
- Deputy Ops Manager
- Email address
- [email protected]
- Telephone number
- 01603 646284
List jobs with Norfolk and Norwich University Hospitals NHS Foundation Trust in Administrative Services or all sectors