Job summary
- Main area
- Digital Health
- Grade
- NHS AfC: Band 5
- Contract
- 5 months (5 Month Fixed Term/ Secondment opportunity)
- Hours
- Full time
- Flexible working
- Home or remote working
- Compressed hours
- Job ref
- 234-00-HRO
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk and Norwich University Hospital
- Town
- Norwich
- Salary
- £31,049 - £37,796 per annum pro rata
- Salary period
- Yearly
- Closing
- 20/10/2025 23:59
Employer heading
Human Resources Officer
NHS AfC: Band 5
We have embarked on a programme to implement a single Electronic Patient Record (EPR) as part of the NHS digital health ongoing initiative across the Norfolk and Waveney Acute Hospital Collaborative (NWAHC). The collaborative is made up of three acute hospitals in Norfolk and Waveney;
· James Paget University Hospitals NHS Foundation Trust (JPUH)
· Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
· The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)
This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney. We are dedicated to advancing our digital capabilities in alignment with our long-term strategic goals, ensuring a high standard of patient care and safety for our diverse communities.
The acute hospitals in Norfolk are a vital part of the health and social care system. Our digital mission is an essential part of our transformation into a post-modern healthcare system.
At the Norfolk and Waveney Acute Hospital Collaborative, we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in our workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
Job overview
We’re seeking an exceptional and experienced HR Professional to join us and it’s an exciting opportunity for the right person!
Imagine working in a team of dedicated and friendly HR specialists where we all share the same values and passion for delivering an outstanding service through collaborative working with NNUH’s managers. This roles primary focus will be supporting the creation of a Single Digital Team (SDT) across our three acute Hospital Trust,
· James Paget University Hospitals NHS Foundation Trust (JPUH)
· Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
· The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)
We are proud to provide an HR service that supports staff to deliver exemplary care for every patient. If this inspires you and you share our values, we really want you to join our team.
Main duties of the job
To provide HR Advice through interpretation of Human Resources Polices on a range of employee matters to all levels of staff and managers in line with our organisational values. This incorporates advice on Terms and Conditions of employment, Policies, Performance Management issues and all matters relating to the employment of staff.
Work as a key member of the Central HR Operations Team, ensuring achievement of the aims of the team, to:
-
Deliver high quality HR solutions
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Provide consistent employee relations advice
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Improve management capability though access to HR Tools
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Improve management capability thorough coaching and development opportunities
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Enrich employee experience
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Act as role model for the Trust PRIDE Values
To support the delivery of a high quality, safe and compassionate healthcare service,
all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- Support line managers with the development of job descriptions/job specifications to ensure fit for purpose. This includes analysis of proposed changes against national profiles.
- Take part in Job Evaluation activities including Job evaluation Panels contributing to overall assessment and agreeing the appropriate pay banding.
- Communicate complex information to a wide range of staff and managers at all levels of the organisation, e.g. explaining Terms and Conditions, advising on performance issues, and attendance management.
- Interpret individual rights and responsibilities according to NHS Trust Policies and employment law; advise staff of good practice and anti-discriminatory behaviour and legal consequence. Demonstrate good practice through personal example.
- Understand the impact of the role of HR on quality. Contribute to improvements and assist managers to do the same in relation to staff management and impact on the service
Person specification
Qualifications
Essential criteria
- Degree level qualification or equivalent experience
- CIPD qualification level 5 or part qualified level 7 or equivalent experience
Experiance
Essential criteria
- Knowledge of HR practices
- Some experience of dealing with HR issues e.g. sickness absence management, capability, misconduct and grievance management
- Understanding and experience of the recruitment process
- Some experience of conflict resolution in the workplace
- Evidence of excellent verbal and written communication
- Evidence of use of initiative and problem solving
- Demonstrable knowledge of Employment law and application at work
Desirable criteria
- Experience of delivering presentations and training programmes
- Knowledge of Equality, Diversity and Inclusion associated legislation (e.g. right to work)
- Previous experience of delivering HR services within the NHS
Skills
Essential criteria
- Good interpersonal skills including telephone communication
- Good organisational skills and the ability to prioritise
- Ability to communicate with staff at all levels of the organisation
- Ability to deal with all issues sensitively and confidentially
- Good IT skills, Microsoft office – Work, Excel, Powerpoint, Outlook (also ability to use other systems as required)
- Ability to interpret data, information and analyse facts and situations
- Ability to undertake travel locally regularly and nationally as required
Attitude
Essential criteria
- Ability to work flexibly and to respond to changing service priorities
- Ability to work individually or part of a team
- Confidence to take decisions at the level appropriate for the role
- Seek guidance and acknowledge and act upon advice in areas that lack clarity
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Dee Hurren
- Job title
- HR Business Partner
- Email address
- [email protected]
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