Job summary
- Main area
- Patholgy Specimen Reception
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Annualised hours
- Job ref
- 234-25-E0921
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk & Norwich University Hospital
- Town
- Norwich
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 10/10/2025 23:59
Employer heading
Biomedical Science Support Worker
NHS AfC: Band 2
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
The Directorate of Laboratory Medicine also known as Eastern Pathology Alliance encompasses Clinical Biochemistry, Haematology, Immunology, Microbiology and Cytogenetics. EPA provides a range of analysis of blood, body fluids and tissues for the Hospital inpatient and out-patient population, all the GP’s in Norfolk and other neighbouring Trusts.
The majority of these samples arrive in the central reception area where they are sorted, registered on the lab computer systems and prepared for analysis.
Main duties of the job
- sample sorting and re-directing
- checking the samples for suitability
- registering them in the Lab computer systems
- labelling and preparing for analysis.
Preparation includes use of centrifuges, balances and pipettes.
A good deal of manual dexterity is required, with an ability to work carefully and accurately and to use own initiative.
This post will be part of the departmental 24hr shift rota including 1 week in 8 of night shifts and 1 weekend in 4.
Full time 37.5 hours per week
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- To receive, and sort specimens and to register patient and specimen details in the Laboratory Information system.
- To separate and store blood and other specimens for current and future laboratory testing.
- To file and scan report cards and other documents.
- To answer telephone enquiries from general practitioners and hospital departments concerning details of specimens and patient information.
- To pack and send laboratory specimens which are being referred to other laboratories.
- To assist with patient enquiries.
- To act as receptionist for laboratory visitors, etc.
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 3111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person specification
Qualifications
Essential criteria
- Basic English Literacy and Numeracy to GCSE level or equivalent
- Basic IT skills e.g. understanding the use of email and the use of Word.
Desirable criteria
- Previous experience in UKAS accredited laboratory.
Skills, Abilities & knowledge
Essential criteria
- Demonstrate good hand/eye coordination for pipetting samples.
- Ability to work with complex analysers and technology
- Be able to adapt to the changing exigencies of the service
Desirable criteria
- Has a working knowledge of the activities performed within the laboratory service
- Experience of laboratory and other general IT software
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- George Bailey
- Job title
- Blood Sciences Pre-Analytics Manager
- Email address
- [email protected]
- Telephone number
- 01603 646651
- Additional information
Dect 6651
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