Job vacancy: Pharmacy Technician – Dispensary and Clinical Support, Norfolk and Norwich University Hospitals NHS Foundation Trust, Norwich

Job summary

Main area

Pharmacy

Grade

NHS AfC: Band 5

Contract

10 months (fixed term contract / secondment opportunity until 30th June 2026)

Hours

Part time
Flexible working

32 hours per week

Job ref

234-25-E0341-A

Employer: Norfolk and Norwich University Hospitals NHS Foundation Trust
Employer type: NHS
Site: Norfolk & Norwich University Hospital
Town: Norwich
Salary: £31,049 - £37,796 per annum, pro rata
Salary period: Yearly
Closing: 07/09/2025 23:59
Interview date: 18/09/2025

Pharmacy Technician – Dispensary and Clinical Support

NHS AfC: Band 5

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.

NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused

We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect

We act with care, compassion and kindness and value others’ diverse needs.

Integrity

We take an honest, open and ethical approach to everything we do.

Dedication

We work as one team and support each other to maintain the highest professional standards.

Excellence

We continuously learn and improve to achieve the best outcomes for our patients and our hospital.

Wish you were here? So do we.

We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.

At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.

Detailed job description and main responsibilities

Day to day duties will include providing care for elective surgical patients as part of their pre-operative assessment. You will be working in the clinic environment with nurses, healthcare assistants and anaesthetists, and will work together to achieve positive patient outcomes. You will be working independently organising clinic lists, taking drug histories and making medication amendments, overseen by the Lead Pharmacist. There may be the opportunity for teaching to trainee nurses and pharmacists, alongside accommodation placement students.

You will also work on the surgical wards as a ward-based technician carrying out drug histories and assisting with discharge and inpatient medication supply, alongside promoting positive medicines management. The role also consists of a weekly slot in the main pharmacy dispensary, carrying out a dispensing or checking role depending on the candidates qualifications.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

To provide, in conjunction with the appropriate Clinical Pharmacy Practitioners, a ward technician medicines management service on specified wards
To undertake drug history taking in conjunction with the appropriate Clinical Pharmacy Practitioners on specified wards
To be responsible for ensuring timely supply of appropriate discharge medication for specified wards
To provide counselling advice to patients on their medicines, providing advice to patients and carers about compliance issues
To liaise with the Clinical Pharmacy Practitioners and Senior Pharmacy Technicians in Dispensary and Stores to inform of current medicines use on the wards in order that optimal ward stocks are maintained. To be responsible for processing drug returns on specified wards
To organise and undertake the dispensing and distribution of all medicines against a previously clinically checked prescription or request in line with departmental policies and procedures and the Medicines Act 1965 using the JAC computer system
To dispense all controlled drugs (CDs) against a recognised order of previously clinically checked prescription in line with departmental policies and procedures and the Misuse of Drugs Act 1971 using the JAC computer system
To maintain documentation to support the dispensing of all medicines including CDs
To lead in the replacement of Dispensary stock including the ordering, receipt and maintenance of stock records in liaison with the Senior Pharmacy Technician, Stores
To issues medicines to all outpatients attending the Pharmacy Department to include giving appropriate advice and counselling to ensure the effective use of medicines by the patient

Please see the attached job description for full details.

Person specification

Qualifications

Essential criteria

Current registration as a Pharmacy Technician with the General Pharmaceutical Council
Accredited checking Technician for final checking of dispensed medicines

Experience

Essential criteria

Previous experience in hospital pharmacy
Able to work under pressure

Skills

Essential criteria

Communication skills – oral and written

Attitude, aptitude

Essential criteria

Able to work as part of a team with a flexible approach to duties
Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.

Visa and Immigration

If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.

Travelling to work

Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.

We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.

The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.

The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service. We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.

The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.

If you work at another Trust site, please discuss travel and parking arrangements at interview.

DBS

If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.

If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc

NHS Service

Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.

UK Registration

You will need to have current UK professional registration where this is a requirement of the role.

Application

Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.

We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.

We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.

Flexibility

Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances. Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.

Useful Information

Make sure to follow us on Facebook and Twitter for regular updates about the exciting career opportunities available at NNUH - @NNUHjobs

Norfolk and Norwich University Hospitals NHS Foundation Trust Website

Pre-Employment Checks

Advice for Overseas Candidates

Making Successful Applications

Mindful employer. Being positive about mental health.

We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Jess Tunnard
Job title: Advanced Specialist Pharmacist
Email address: [email protected]
Telephone number: 01603 647527

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Job summary

Employer heading

Pharmacy Technician – Dispensary and Clinical Support

NHS AfC: Band 5

We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Experience

Essential criteria

Skills

Essential criteria

Attitude, aptitude

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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