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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
  • Home or remote working
9 hours per week (gross pro rata)
Job ref
246-WSN6176736
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Norfolk & Suffolk Foundation Trust
Town
Norwich
Salary
£22,816 - £24,336 pro rata
Salary period
Yearly
Closing
08/05/2024 23:59
Interview date
15/05/2024

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Team Administrator

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Job overview

Please note this role is part time 9 hours per week, split over 2 days, one of those days being a Thursday, the other day to be agreed. 

We have an exciting opportunity available as a Clinical Team Administrator for the Admiral Nurse Team.   The position is  part time post and an excellent opportunity for someone wanting to begin a career in the NHS. The successful candidate will build experience working in administration in a supportive and friendly team.  

We are looking for a  confident, enthusiastic and flexible candidate to support the changing needs and demands of our Admiral Nurse team in a wide variety of administrative functions.

This is an exciting opportunity for an Administrator who has an interest in the wellbeing of our service users and who has the passion to provide strong administration support, essential for the successful and efficient operation of our teams.

  • Do you have excellent communications skills and a keen eye for detail?
  • Can you effectively manage multiple tasks and priorities?
  • Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said ‘Yes’ to each of the above, then we might just have the role for you.

Main duties of the job

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills with a dedication to confidentiality and service user experience. 

Previous administration experience is essential.  The role will include but is not limited to general administration, minuting meetings, diary management and entering patient data. 

You will be working in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. 

Please see attached Job Description.

Working for our organisation

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team.  You will be encouraged to develop your skills and knowledge.

Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum,  increasing to 33 days per annum based on length of service (plus paid bank holidays), pro rata for part time staff. 

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person specification

Qualifications

Essential criteria
  • NVQ 3 in Business Administration or equivalent of working towards
  • NVQ 2 Customer Services or equivalent
  • Pitmans/RSA III typing/word processing or equivalent secretarial experience at intermediate level

Experience

Essential criteria
  • Experience of arranging meetings, using agenda, taking minutes and distribution
  • Working under pressure and own initiative with minimal supervision
  • Experience of working with microsoft packages

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthWomens Staff Network

Documents to download

Apply online now

Further details / informal visits contact

Name
Dee Hart
Job title
Service Manager - Older Peoples Service
Email address
[email protected]
Telephone number
01553 609933
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