Crynodeb o'r swydd
Teitl cyflogwr
Senior Management Support Administrator
Band 4
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Trosolwg o'r swydd
Senior Management Support Team Administrator
Supporting the Senior Leadership Teams
We have an exciting opportunity to recruit to full time Senior Management Support Administrator within the North Norfolk & Norwich Care Group.
The post will be providing administrative support to our Service Manager and Deputy Service Director within the Community Services Pathway.
The role requires strong admin / PA experience as you will be responsible for supporting with diary management, email monitoring, minute taking, complex reports and audit work and much more.
We require an enthusiastic and passionate administrators who is able to work with a keen eye for detail and a proactive mindset.
Prif ddyletswyddau'r swydd
Senior Management Support Duties
Provide accurate, prompt and efficient secretarial / administrative support to the management team which may include presentations / spreadsheets including complex reports.
Ensure the workload of the management support team is prioritised to ensure patient safety and meet quality standards.
To raise agendas, take and process minutes for teams (across the care group).
Participate in ongoing audits and service development as directed by Business Support Manager (or their deputy).
Provide supervision and training and appraisals to administration staff as identified by line manager.
Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload.
Acting as a supervisor admin staff, completing regular monthly supervision sessions and yearly appraisals.
Gweithio i'n sefydliad
Trust Values and Behaviours
Our values and behaviours are at the heart of who we are as an organisation. The successful candidate will need to promote and adhere to the workplace values of NSFT.
Our values and behaviours were created by 1,300 staff members, service users and carers all working together in the Putting People First project.
They reflect what we all believe makes the most positive difference to the care we offer and to the way we work with one another. By ‘living our values’ we will develop our Trust, our people, and continue to improve the quality of everything we do.
Benefits
Benefits included with this role are:-
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you!
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Manyleb y person
Skills
Meini prawf hanfodol
- ICT skills including Microsoft (especially word processing, spreadsheets)
- Good standard of literacy and numeracy.
- Minute Taking
Qualifications
Meini prawf hanfodol
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
- NVQ 3 Business Administration or equivalent or willing to work towards.
- NVQ 2 Customer Services or working towards.
Experience
Meini prawf hanfodol
- Ability to work with senior members of staff across a large organisation.
- Experience of working at PA level.
- Supervision of staff
Meini prawf dymunol
- Day to day line management
- Working knowledge of Trust policy / procedure (Sickness / Annual Leave)
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Hayley Penney
- Teitl y swydd
- Business Support Office Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07918224631
- Gwybodaeth i gefnogi eich cais
Amy Webb, Governance Business Support Manager
Rhestr swyddi gyda Norfolk and Suffolk NHS Foundation Trust yn Meddygol a deintyddol neu bob sector