Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 246-COR7608232-A
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- County Hall
- Town
- Norwich
- Salary
- £27,485 - £30,162 gross per annum (pro rata)
- Salary period
- Yearly
- Closing
- 21/12/2025 23:59
Employer heading
Senior Management Support Administrator
Band 4
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Job overview
We have an exciting opportunity to recruit a full time Senior Management Support Administrator within the Quality Team.
The post will be providing administrative support across the Quality Team, which includes supporting activities SAF, QSR, Clinical Audit , Clinical Effectiveness and CQC.
The role requires strong administrative experience as you will be responsible for supporting with diary management, email monitoring, minute taking, complex reports and audit work and much more.
We require an enthusiastic and passionate administrator who are able to work with a keen eye for detail and proactive mindset.
Main duties of the job
- Provide accurate, prompt and efficient secretarial / administrative support to the management team which may include presentations / spreadsheets including complex reports.
- Ensure the workload of the management support team is prioritised to ensure patient safety and meet quality standards
- To raise agendas, take and process minutes for teams
- Participate in ongoing audits and service development as directed
- Provide supervision and training and appraisals to administration staff as identified by line manager
- Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Some of the benefits you can expect:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person specification
Qualifications
Essential criteria
- NVQ 3 Business Administration or equivalent or willing to work towards.
- NVQ 2 Customer Services or working towards
Experience
Essential criteria
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Experience at PA level
Skills
Essential criteria
- ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
- Good standard of literacy and numeracy.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Amy Webb
- Job title
- CQC Registration Officer
- Email address
- [email protected]
- Telephone number
- 07900666837
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