Job summary
- Main area
- Administration
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 246-COR8103919
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- County Hall
- Town
- Norwich
- Salary
- £32,073 - £39,043 gross per annum (pro rata)
- Salary period
- Yearly
- Closing
- 23/07/2026 23:59
Employer heading
Executive Assistant to Trust Executive Director
Band 5
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Job overview
A great opportunity has arisen to provide competent and effective administrative support to an Executive Director.
We are looking for someone who can effectively prioritise work and plan ahead using initiative and excellent organisational and co-ordinating skills. The ability to remain calm and professional in a busy and dynamic environment and when under pressure will be vital. Flexibility and the ability to work to deadlines are also key.
Main duties of the job
The role will include providing accurate, prompt and efficient administrative support to an Executive Director, which ranges from diary management, email management, arrangement of meetings, providing administration support for meetings, maintaining action logs, supporting customer services processes and using a variety of business systems.
This is an important role, interfacing on a regular basis with the Board, the Executive Team, senior managers and a wide variety of Trust staff and external organisations/individuals.
Working for our organisation
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
Detailed job description and main responsibilities
Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
Person specification
Qualifications
Essential criteria
- Degree or equivalent knowledge / significant Executive Assistant experience
- Minute taking skills
Desirable criteria
- BTEC, relevant degree
Experience
Essential criteria
- Experience of working with members of the public from wide range of backgrounds.
- Significant experience of working for and supporting senior management and Board/Board committees.
- Experience of coordinating meetings, agendas and preparing relevant materials.
Desirable criteria
- Experience of using mental health services or caring for someone who has used mental health services.
Skills
Essential criteria
- Communication skills including ability to communicate information to wide range of audiences, including dealing with sensitive information and managing often emotive conversations.
- ICT skills - able to use MS Office software including ability to input and run reports from an online database (training in the software will be provided).
- Ability to prepare written reports. Ability to manage competing priorities and delivery to tight deadlines.
Documents to download
Further details / informal visits contact
- Name
- Robyn Ward
- Job title
- Head of Chief Executive Office
- Email address
- [email protected]
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