Job overview

Are you looking for an opportunity to support those experiencing mental health issues?

Do you work well with people and teams? 

Do you want an opportunity to make a difference?

Do your personal values align with our Trust Values of TALK:

• • We are a Team – We build strong relationships within and across teams and work closely with service users, carers and families
  • We are Accountable – We are answerable for our actions, behaviour and performance and take pride in our work
  • We Learn and Improve – We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine
  • We are Kind – We act with kindness, and we treat everyone with respect and dignity

If you have answered yes to those questions, we want to hear from you as we have exciting opportunities to work as a Clinical Support Worker at Hellesdon Hospital, Norwich.

*We will be hosting an assessment day on 2nd September 2025*

Main duties of the job

You will have the opportunity to work alongside a range of highly skilled, multidisciplinary staff ranging from nurses, clinical support workers, doctors, psychologists, occupational therapists, pharmacists, activities coordinators and many more.

You need to be supportive and express the below listed qualities to provide the best care to our service users and their families:

• Be approachable and interested in people
• Be confident in talking with people and comfortable with supporting people from diverse range of backgrounds, sexual orientation, culture, religion.
• Have the ability to empathise without giving advice before speaking with your clinical team
• Have a non-judgmental attitude and be an active listener.
• Be perceptive to notice changes 
• Be calm in difficult circumstances or in crisis
• Be able to protect boundaries especially in distressing situations
• Have an awareness of and the ability to adhere to strict confidentiality rules
• Can commit to working shift patterns

Working for our organisation

We are offering you a challenging role, where no two days will be the same. Your journey with NSFT will starts with 1 week of Trust Induction Training followed by a period of supernumerary time in your team where you will be able to develop clinical theory and practical skills. 

Your Clinical Support Worker role is only the starting point, we will encourage and invest in you, so can develop your career with NSFT. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive organisation where experiences are shared and learning occurs across multiple opportunities.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.