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Job summary

Main area
Pharmacy
Grade
Band 8a
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Monday to Friday)
Job ref
246-COR8119738-A
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Hellesdon Hospital
Town
Norwich
Salary
£57,528 - £64,750 gross per annum (pro rata)
Salary period
Yearly
Closing
01/09/2026 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Medicines Safety Officer

Band 8a

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. 

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role. 

Job overview

Are you a highly motivated and experienced pharmacist with a passion for medication safety?

Are you looking for an opportunity to influence patient safety across a large NHS organisation and work at the forefront of medicines governance and quality improvement? Do you have the skills to identify and manage risk, lead change, investigate incidents, and provide assurance around the safe and effective use of medicines?

If so, Norfolk and Suffolk NHS Foundation Trust (NSFT) has an exciting opportunity for you to join our friendly and innovative Pharmacy Team as a Medication Safety Officer (MSO).

This is a rewarding role that will enable you to make a real difference to patient care by leading on medication safety, learning from incidents, supporting quality improvement initiatives, and helping to shape safer systems and processes across the Trust.

As our Medication Safety Officer, you will work collaboratively with clinical teams, medicines governance groups, and senior leaders to promote a positive safety culture and ensure compliance with national and local medicines safety requirements.

Location

NSFT Pharmacy services cover both Norfolk and Suffolk. The successful candidate can be based at sites within either county, with opportunities for agile and flexible working.

Main duties of the job

As an MSO, you will: 

  •  Offer a leadership role to the medication safety agenda across the organisation 
  • Act as an expert specialist medicine safety pharmacist  
  • Encourage medicines incident reporting and learning 
  • Manage medicine incident reporting including dissemination of lessons learnt from incident investigations  
  • Identify medicine safety issues from national guidance and embed into clinical practice  
  • Act as the organisational link with the MHRA and NHSE to receive essential communications and escalate concerns related to the safe use of medicines, 
  • Implement local actions to improve medicine safety which align with national safety initiatives, including national patient safety alerts 
  • Be an active member of the Medicines Optimisation Committee and Trust wide committees to represent safe use of Medicines 
  • Be an active member of the national medicine safety officer network and any local/regional medicine safety groups 

Working for our organisation

Some of the benefits included with this role: 

  •  NHS pension 
  •  a comprehensive in house & external training programmes 
  •  career progression 
  •  starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) 
  •  staff physio service 
  •  NHS discounts and many more. 

 

Detailed job description and main responsibilities

Why Join Us?

  • A dedicated Medication Safety Officer role with opportunity to influence practice across the Trust.
  • Work within a supportive and experienced pharmacy team.
  • Opportunity to lead medicines safety improvement initiatives and contribute to strategic developments.
  • No weekend, bank holiday, or late-duty rota commitments.
  • Flexible working arrangements supported.
  • Access to ongoing professional development and leadership opportunities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

Qualifications

Essential criteria
  • GPhC registration as a pharmacist
  • MPharm/equivalent
  • Postgraduate diploma
Desirable criteria
  • Membership of the Royal Pharmaceutical Society
  • Non-medical prescribing
  • Membership of CMHP
  • Leadership/management qualification.

Experience

Essential criteria
  • Significant mental health experience
  • Supervising, developing and appraising staff
  • Significant hospital experience
  • Incident investigation and reporting
  • Lead/participate in audits
  • Awareness of current national standards, guidelines…
Desirable criteria
  • Experience of digital risk management systems.
  • Experience of managing a team
  • Experience of service development

Skills

Essential criteria
  • Proven ability to work as part of a multidisciplinary team
  • Ability to interpret and communicate highly complex data
  • Ability to manage change and conflict
  • Ability to cope with conflicting pressures and deadlines

Knowledge

Essential criteria
  • Knowledge of clinical governance, clinical audit and risk management
  • Expert knowledge of medicines management and medicines optimisation

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Matt Reeve
Job title
Head of Pharmacy - Operations
Email address
[email protected]
Telephone number
01603421212
Additional information

 

 

 

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