Job summary
- Main area
- Community Nursing
- Grade
- Band 2
- Contract
- Permanent: Monday and Tuesday - 8am to 4pm
- Hours
- Part time - 15 hours per week (Monday and Tuesday 08.00 to 16.00 per hours)
- Job ref
- 839-7281875-AB
- Employer
- Norfolk Community Health and Care NHS Trust
- Employer type
- NHS
- Site
- Swaffham Community Hospital
- Town
- Swaffham
- Salary
- £24,169 pro rata per annum
- Salary period
- Yearly
- Closing
- 30/06/2025 23:59
Employer heading

Phlebotomy Technician
Band 2
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Job overview
The job requires someone to deliver high standards of health care in phlebotomy to patients within their own homes, care homes, the travelling community and in clinics.
This is an exciting opportunity for a 15 hour a week role on a Monday and Tuesday (8.00 am to 16.00 pm) Phlebotomy technician to join the Swaffham and Downham Primary Care Network; a community team made up of Community Nurses, Therapists and Community Matrons.
Applicants should be good communicators, have obtained some experience of working within a healthcare setting, be excellent and passionate about patient-centred care.
Main duties of the job
To be responsible for carrying out venepuncture, capillary blood sampling, observations and ECGs for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.
The post holder will also order and restock stores for their team.
The post holder will work without direct supervision.
Working for our organisation
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Detailed job description and main responsibilities
· Collection of blood samples from patients in accordance with agreed procedures.
· To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
· To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.
· To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that day’s collection.
· To take temperature, pulse and blood pressure readings in accordance with agreed procedures.
· To take electrocardiogram (ECG) readings in accordance with agreed procedures.
· Order and restock stores for the community nursing team.
· To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.
· To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
· Establishing good working relationships with all Trust staff.
· To print off own blood requests using the ICE system.
Person specification
Qualifications
Essential criteria
- GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training
Desirable criteria
- Phlebotomy experience training
Skills, Abilities and Knowledge
Essential criteria
- Ability to work effectively within a team and also independently
- Highly motivated
- Able to provide high standards of care
- Tact, diplomacy, empathy and sensitivity
- Ability to use own initiative
- Good observational and reporting skills
- Able to work flexibly to meet the patient and service needs
- Be able to kneel, bend and stoop, and work in cramped environments
- Have basic IT and standard keyboard skills
Desirable criteria
- Knowledge of SystmOne
- Aware of issues in community and health care
Personal Attributes / Behaviours (linked to the Trust’s Behaviour Framework)
Essential criteria
- Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people
- Able to prioritise
Other
Essential criteria
- Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required
Experience
Essential criteria
- Experience of dealing face to face with members of the public
Desirable criteria
- Experience of working within a care setting
- Experience in a Pathology Department
- Administrative experience
Communication
Essential criteria
- Good interpersonal skills
- Able to communicate effectively using the English Language
Personal and People Development
Essential criteria
- Ability to manage stressful situations
- Be a team player
- Responds positively to change
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rebecca Sayer
- Job title
- Clinical Lead nurse for Swaffham and Downham
- Email address
- [email protected]
- Telephone number
- 07827881264
- Additional information
Please contact if you have any questions
If you have problems applying, contact
- Address
-
Room 218, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
- Telephone
- 01603 272489
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