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Job summary

Main area
Information Governance Facilitator
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
247-SS-INFGF-0525
Employer
East of England Ambulance Service Trust
Employer type
NHS
Site
East of England Ambulance Service
Town
To be agreed with candidate
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
21/05/2024 23:59

Employer heading

East of England Ambulance Service Trust logo

Information Governance Facilitator

NHS AfC: Band 4

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.

#WeAreEEAST

We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page  for advice on completing your application.

Job overview

The post holder will provide day-to-day administrative support for the IG team to ensure the team runs efficiently and effectively. This includes, monitoring shared team mailboxes, collating and requesting information for assessments, investigations and the DSPT.

The post holder will be responsible for producing reports for presentation at the relevant Trust’s assurance and monitoring groups, including the minute taking and preparing of the Information Governance Group and will also support the Information Governance Manager  and IG Team in relation to general IG queries

Main duties of the job

  • Expert knowledge and understanding of Information Governance standards including confidentiality, data protection and the new general data protection regulations.
  • Responsible for the monitoring and maintenance of any systems or processes implemented as part of the ongoing management of compliance with all information governance legislation, including a system to record data protection decisions.
  • Log complaints to the DPO and assist in collation of investigation evidence.
  • Provide advice on general information governance queries, escalating more serious matters to the IG Manager.
  • To participate when required at the Information Governance Group (IGG) meetings, produce and circulate reports and undertake any follow up actions.

Working for our organisation

This is an exciting opportunity to join the Trust's Information Governance Team at East of England Ambulance Service NHS Trust. You will be joining a busy team, providing support to the wider IG team. 

It is essential you have experience working within an Information Governance team, or have a good understanding and knowledge of IG and Data Protection.

Detailed job description and main responsibilities

For further information on the duties of this role, please see attached the job description and personal specification for the role of Information Governance Facilitator 

Person specification

Qualifications

Essential criteria
  • Demonstrate a high level of commitment to the provision of an efficient and effective service
Desirable criteria
  • UK compatible Driving Licence.

Skills and Knowledge

Essential criteria
  • Demonstrate a high level of commitment to the provision of an efficient and effective service
  • Have a flexible approach to working.
  • Clear communicator with excellent writing, data entry and presentation skills, capable of constructing and delivering clear information/instructions to staff and service users.
  • Organisational and time management skills
Desirable criteria
  • Understanding of Confidentiality and Data Protection Act 2018.
  • Knowledge of NHS and Ambulance Service issues

Experience

Essential criteria
  • Significant administrative/secretarial experience including initiating and maintaining office systems.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
Desirable criteria
  • Minute taking experience at a high level.

Persona Qualities

Essential criteria
  • Ability to work under pressure in a busy working environment and able to multitask
  • Effective team working.
Desirable criteria
  • Understanding of, and commitment to, equality of opportunity and good working relationships.

Values and Behaviours

Essential criteria
  • Evidence that personal behaviour reflects Trust Values.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible WorkingDyslexia Award LogoArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Fiona Lennox
Job title
Information Governance Manager
Email address
[email protected]
Telephone number
07922420565
Additional information

Sam Kerr

Data Security Manager

[email protected]

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