Job summary
- Main area
- Community
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week
- Job ref
- 421-CCS-1139R
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Tyneview Childrens Centre
- Town
- Gateshead
- Salary
- £25,147 - £27,596 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 12/05/2024 23:59
Employer heading
FNP Quality Support Officer - Gateshead
NHS AfC: Band 4
Harrogate and District NHS Foundation Trust cares for the population in Harrogate and the local area as well as across North Yorkshire and Leeds. We also provide children’s services in the North East in County Durham, Darlington, Middlesbrough, Stockton-on-Tees, Gateshead and Sunderland.
Harrogate and District NHS Foundation Trust is one of only two trusts in Yorkshire and Humber to be awarded HSJ’s Top 100 Best Places to Work. We believe that You Matter Most, and this is reflected in what we value: Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.
Job overview
We have an exciting opportunity for a motivated, FNP Quality Support Officer to work within our 0-19 Service contract in Gateshead.
Main duties of the job
The Quality Support Officer is responsible for a wide range of quality support and administrative functions including data management of the local programme. The collection, collation, input and quality check of data into the central Information System is a critical element of demonstrating how well the programme is being delivered at individual nurse and team level, with regular information being provided to senior managers, Boards and the National Unit.
Having oversight of the team’s data, working with the Supervisor to ensure it is up to date and that reports are compiled for the Advisory Board and other relevant strategic forums is a core requirement of the role. Accuracy and timeliness of data inputting is therefore essential as well as competence with business systems and software packages. Other elements of the role include support to create and manage resources, liaison with programme clients and a wide range of FNP stakeholders. To carry out this role effectively, the role holder should expect to be based with members of the FNP team in order to facilitate effective co-working.
Other elements of the role include support to create and manage resources, liaison with programme clients and a wide range of FNP stakeholders. The post-holder will have a pivotal contribution to make in supporting the quality of every part of the programme.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification. If you have any questions, please contact Caroline Scott on [email protected]
Person specification
Qualifications
Essential criteria
- Good standard of education, including English & Maths A-C or equivalent
- NVQ Level 3 in Business Administration or equivalent experience
- ECDL and/or advanced keyboard skills
- A recognised secretarial qualification or minimum 3 years admin/clerical experience.
Desirable criteria
- Some understanding of the Family Nurse Programme Children’s health and social care knowledge
Experience
Essential criteria
- Working in an office environment
- Proficient in Word, excel, Powerpoint, Publisher, database systems
- The ability to work on own initiative, problem solving and making decisions without supervision
- Excellent verbal and written communication skills
- Clinical data inputting
- Proven experience of handling sensitive and confidential issues
- Ability to manage and deliver workload to strict deadlines
- The postholder must be able to make own travel arrangements for business usage
Desirable criteria
- Previous experience of SystmOne
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Caroline Scott
- Job title
- FNP Supervisor
- Email address
- [email protected]
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