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Job summary

Main area
Ophthalmology
Grade
NHS AfC: Band 2
Contract
Fixed term: 12 months (Position to start on 29th September 2025 - Typing test at interview)
Hours
Part time - 28 hours per week (Weekday working - days)
Job ref
421-PSC-3216S
Employer
Harrogate and District NHS Foundation Trust
Employer type
NHS
Site
Harrogate District Hospital
Town
Harrogate
Salary
£24,465 per annum pro rata
Salary period
Yearly
Closing
24/08/2025 23:59

Employer heading

Harrogate and District NHS Foundation Trust logo

Audio Typist / Admin Support - Ophthalmology

NHS AfC: Band 2

Job overview

Are you passionate, enthusiastic, well organised and wanting to make a difference? If the answer is yes then we would love to hear from you.

We are looking for a motivated and passionate individual who wants to work as part of the Ophthalmology Department to help provide exceptional care to patients accessing services in Harrogate & District NHS Foundation Trust.

This is an exciting post providing audio typing / admin support for our Consultants and other members of the team.

Main duties of the job

Your main role is to provide comprehensive organisational and administration support to the Consultant team as well as communicating with parents/carers and external services. 

The role involves dealing with telephone calls, which may be sensitive in nature, from clients and external agencies and communicating information to the relevant clinicians, providing administration support to the team and wider team and the typing of clinic/admin letters. 

We strive for excellence in supporting patients accessing our services in HDFT, in this role you will help to maintain efficient, effective relationships between clinical teams, clients and administration services.

The ability to use your initiative is essential. You will appreciate the need for complete confidentiality with regard to Data Protection in respect of patient details and relating to the welfare and treatment of patients and staff at all times.

You will be a team player, have excellent communication skills and be a proficient typist with good IT skills.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. 

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you! 

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service. 

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application. 
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.  

Detailed job description and main responsibilities

For further information on this position please see the Job Description and Personal Specification attached. If you have any questions, please contact Caroline Dixon on 01423 553565.

Person specification

Qualifications

Essential criteria
  • 3 GCSEs or equivalent including English, at Grade C or above
  • Demonstrable working knowledge of Microsoft packages including Word
Desirable criteria
  • RSA II audio typing or equivalent

Experience

Essential criteria
  • Previous recent experience working in a clerical/administrative role
Desirable criteria
  • Audio Typing Experience

Knowledge

Essential criteria
  • Excellent verbal and written communication skills
  • Ability to work under pressure to meet tight deadlines in a busy environment
Desirable criteria
  • Knowledge of medical terminology

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoMenopause Friendly EmployerAge positiveHSJ Best places to workMindful employer.  Being positive about mental health.Disability confident employerNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Caroline Dixon
Job title
Senior Medical Secretary
Email address
[email protected]
Telephone number
01423 553565
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