Job summary
Employer heading
Service Manager - PSC
NHS AfC: Band 8a
Harrogate and District NHS Foundation Trust cares for the population in Harrogate and the local area as well as across North Yorkshire and Leeds. We also provide children’s services in the North East in County Durham, Darlington, Middlesbrough, Stockton-on-Tees, Gateshead and Sunderland.
Harrogate and District NHS Foundation Trust is one of only two trusts in Yorkshire and Humber to be awarded HSJ’s Top 100 Best Places to Work. We believe that You Matter Most, and this is reflected in what we value: Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.
Job overview
Within the Planned and Surgical Care Directorate at Harrogate District Hospital, we are dedicated to providing exceptional healthcare services to our community.
We are recruiting to a Service Manager post on a 12 month fixed term contract. This Service Manager post is a key position within the Planned and Surgical Care Directorate, and will be responsible for providing day-to-day operational management and support.
Reporting into the General Manager and working closely with the triumvirate team, named Care Group Clinical Lead and Matron, you will ensure we deliver high quality services, provide an excellent experience for our patients and meet our regulatory and operational performance targets.
Main duties of the job
The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas across the Harrogate Hospital site. The key aims are:
- Provide timely, efficient and effective operational service management support for all specialities within the Care Group to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
- Take forward agreed projects to improve service delivery and patient experience in key areas.
- Lead on ensuring that all performance/quality targets are met.
- To be a key member of Care Group triumvirate team, taking full responsibility for actions and for keeping other team members fully informed at all times.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
For any questions please contact Claire Harding, General Manager on 01423 553193 or via email [email protected]
Person specification
Experience
Essential criteria
- Masters Degree level or equivalent experience
- Evidence of continuing professional development
- Experience of leading and managing teams
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Harding
- Job title
- Service Manager
- Email address
- [email protected]
List jobs with Harrogate and District NHS Foundation Trust in Administrative Services or all sectors