Job overview

North House Surgery is a busy GP practice where the Clinical Information Team plays a vital role in supporting the delivery of high-quality, patient-centred care. The team is responsible for the accurate collection, recording, and management of clinical data; ensuring the integrity of patient health records and enabling the practice to meet a range of contractual and regulatory requirements. These include QOF (Quality and Outcomes Framework), Enhanced Services, and national screening and immunisation programmes.

Working closely with clinical, managerial, and administrative colleagues, the team ensures that: All clinical correspondence is processed promptly and coded in accordance with NHS data standards and information governance policies. Electronic patient records for newly registered patients are maintained accurately and kept up to date. Patients are contacted in a timely and appropriate manner for routine care, including immunisations, regular health reviews, and any necessary monitoring related to long-term conditions and medication safety.

In addition to maintaining accurate records, the team provides essential reporting and data analysis to support continuous improvement, audit activity, and population health management across the practice.

Main duties of the job

The post holder will support both clinical and administrative teams by ensuring the accurate and timely input, management, and reporting of clinical data. This role is essential in maintaining the quality of patient records, supporting the practice’s compliance with national and local performance targets, and enhancing patient care through the effective use of information.

The role involves regular communication with a range of internal and external professionals, including GPs, clinical staff, administrative colleagues, pharmacies, and partner organisations. Working under the guidance of the Clinical Information Manager, the post holder must be highly organised, adaptable, and able to manage multiple priorities in a busy and detail-focused environment.

A flexible and proactive attitude is essential, as is a strong commitment to teamwork, high standards of patient care, and maintaining confidentiality at all times.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. 

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you! 

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service. 

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application. 
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.  
• All job offers are subject to satisfactory pre-employment checks.