Job summary
- Main area
- Urgent Care
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 16 hours per week
- Job ref
- 421-LTUCC-3407A
- Employer
- Harrogate and District NHS Foundation Trust
- Employer type
- NHS
- Site
- Ripon Community Hospital
- Town
- Ripon
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 04/11/2025 23:59
- Interview date
- 10/11/2025
Employer heading
Clinical Support Worker / Receptionist
NHS AfC: Band 3
Job overview
Are you looking for a change, if so have you considered working in our busy Urgent Treatment Centre at Ripon Hospital. We are looking to recruit an experienced Clinical Support Worker who is highly motivated and enthusiastic to join our small team. Working alongside our Urgent Care Practitioners you will play a key role in delivering the UTC service.
The successful candidates will be flexible, able to work effectively as part of a team and manage the pressure of working in busy environments. You must be passionate about providing an excellent experience for patients.
Previous experience working as a Clinical Support Worker is preferrable ideally with an acute/urgent care background, however training can be supported for the right candidate.
Work collaboratively as part of the multidisciplinary team delivering high standards of patient care.
This role involves a mixture of clinical and receptionist duties
Main duties of the job
This role is a combined Clinical and Reception role and will involve registering and booking patients into the electronic patient system. Working clinically you will support the triage and UCP teams in the assessment and treatment of patients that present with minor injuries and illness
Working for our organisation
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We offer colleagues:
- A supportive culture so colleagues can bring their whole selves to work.
- Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
- Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
- Due to high levels of interest, posts may close early if we reach a sufficient number of applications
- Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
- Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
- All job offers are subject to satisfactory pre-employment checks.
Detailed job description and main responsibilities
For further details, please see attached Job Description and Person Specification or contact Liz Eagin via [email protected].
Person specification
essential
Essential criteria
- Previous experience as Clinical support worker
- Care Certificate
- Urgent care/emergency care or primary care experience
Desirable criteria
- Cannulation and venepuncture skills
- Experience of range of IT systems
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Liz Eagin
- Job title
- Lead Nurse Urgent Care
- Email address
- [email protected]
- Telephone number
- 07833047095
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