Job overview

We have an exciting opportunity for a motivated, FNP Quality Support Officer to work within our 0-19 Service in Wakefield.

The Quality Support Officer is responsible for a wide range of quality support & administrative functions including data management of the local programme.  The collection, collation, input & quality check of data into the central Information System is a critical element of demonstrating how well the programme is being delivered at individual nurse & team level, with regular information being provided to senior managers, Boards & the 0-19 Clinical Programmes Unit.  

Having oversight of the team’s data, working with the Supervisor to ensure it is up to date & that reports are compiled for the Advisory Board & other relevant strategic forums is a core requirement of the role. Accuracy & timeliness of data inputting is therefore essential as well as competence with business systems & software packages. Other elements of the role include support to create & manage resources, liaison with programme clients & a wide range of FNP stakeholders.  To carry out this role effectively, the role holder should expect to be based with members of the FNP team in order to facilitate effective co-working.

Other elements of the role include support to create & manage resources, liaison with programme clients & a wide range of FNP stakeholders. The post-holder will have a pivotal contribution to make in supporting the quality of every part of the programme.

Main duties of the job

• To provide comprehensive, high-level data, administrative and clerical support to the FNP team to a high level of quality.
• To offer the family nurses practical assistance in preparing for visits, for example by printing and organising materials and resources, assembling equipment and kit for visits and activities. This includes physical and virtual resources.
• To set up and maintain efficient office support systems, ensuring that FNP materials and resources are reproduced in a timely manner and efficiently organised to enable maximum clinical contact time for family nurses.
• To develop a good understanding of the importance of the clinical and    performance review requirements of the FNP Information System (Turas) and the local clinical recording systems.
• To have excellent knowledge of Turas reports and dashboards, supporting new team members in accessing and using the system effectively.
• To support the supervisor in analysing team data in Turas and clinical records to provide accurate and timely reports as required.
• To take a lead role in team data, role modelling a culture of learning and data analysis to support the whole team to use data effectively to inform clinical practice.
• To quality check data in Turas at regular intervals feeding back to the supervisor and team.
• To prepare and summarise data in preparation for standardised reports.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles. 
• All job offers are subject to satisfactory pre-employment checks.