Job summary
- Main area
- Patient Care
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 419-Mar26-HCSW-SY
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- York Hospital
- Town
- York
- Salary
- £24,465 per annum/pro rata
- Salary period
- Yearly
- Closing
- 13/04/2026 23:59
Employer heading
Healthcare Support Worker
Band 2
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
We are seeking a highly skilled, adaptable, and motivated Healthcare Support Worker who is passionate about delivering exceptional care within this specialist area.
Ward 39 is York Hospital’s designated Fractured Neck of Femur (NOF) ward, providing highly specialised care to some of the Trust’s most vulnerable patients. In 2025, over 460 fractured NOF patients were admitted to the Trust, and Ward 39 plays a pivotal role in delivering safe, compassionate, evidence‑based care to this complex group of patients.
Fractured NOF patients are typically frail, elderly, and often present with cognitive impairment, including dementia and delirium. Many require significant emotional support, enhanced communication skills, and personalised, dignified care.
This role will suit someone who:
• Has a keen interest or experience in dementia, Alzheimer’s disease, cognitive impairment, or frailty nursing,
• Thrives in a fast paced, specialist clinical environment,
• Wants to develop expertise in the care of vulnerable older adults,
• Is committed to providing high quality, person centred care every day.
A 3-week Healthcare Academy training programme will be delivered as part of your induction. Alongside this training our Clinical Educator team in Surgery offer a comprehensive induction and you will be supported through a probationary period which is tailored to your needs, and that supports your individual requirements.
Main duties of the job
As a Healthcare Support Worker on Ward 39, you will play a vital part in supporting patients throughout their entire hospital journey. Your responsibilities will include:
• Personalised Patient Care
• Delivering excellent day to day nursing care to frail and elderly patients
• Supporting patients with personal care, mobility, nutrition, and comfort
• Providing meaningful interaction to reduce distress and promote wellbeing
• Cognitive Impairment–Focused Care
• Supporting patients living with dementia, delirium, and other cognitive disorders
• Using person centred approaches to improve communication and reduce anxiety
• Contributing to safe monitoring, engagement, and patient reassurance
• Safety & Specialist Care
• Promoting best practice in falls prevention
• Contributing to pressure ulcer prevention, assessment, and care
• Escalating concerns promptly to the nursing team
• Rehabilitation & Discharge Support
• Assisting patients in early mobilisation and basic rehabilitation exercises
Working for our organisation
Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at [email protected]
Trust Information Pack: https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
Interviews for this position will be held in person ONLY. Remote interviews will not be available.
Please note this advert may close early if a high number of applications are received, we advise you to submit your application at your earliest convenience to avoid disappointment.
Please refer to the job description and person specification attached to this advert to read the duties of a Healthcare Support Worker.
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected]
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications
Essential criteria
- Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent).
- Demonstrable effective written and verbal communication skills
- Basic IT skills, able to use applications such as email on a computer or smart device (e.g. tablet)
Experience
Essential criteria
- Understanding of patient-centered care and the role of the HCSW
Values
Essential criteria
- Kindness, Openness, Excellence
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Andrew Richardson-Forster
- Job title
- Ward Manager- Ward 39
- Email address
- [email protected]
- Telephone number
- 07854045444
List jobs with York and Scarborough Teaching Hospitals NHS Foundation Trust in Nursing and Midwifery or all sectors