Job summary
- Main area
- Medicine
- Grade
- Band 2
- Contract
- Fixed term: 6 months (Hours of work- Thursday,Friday and alternate Wednesday)
- Hours
- 18.45 hours per week (Part time)
- Job ref
- 264-7634558-MED
- Employer
- Kettering General Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Kettering General Hospital
- Town
- Kettering
- Salary
- £24,465 per annum pro rata
- Salary period
- Yearly
- Closing
- 08/02/2026 23:59
Employer heading
Ward Clerk
Band 2
Job overview
Harrowden C ward is looking to recruit a part time Ward Clerk to join their busy team.
Hours will be 08:00 to 16:00
You will need to be a team player, have the ability to work as part of a team and on your own initiative, a flexible approach to tasks in a changing environment, excellent communication, organizational, interpersonal skills, stay focused and calm in difficult situation and competent in using IT systems.
Main duties of the job
· To maintain the patient records and other ward records using in-house computer-based systems.
Update in-house systems and prepare notes for digitalisation.
To communicate with the patients regarding demographics and other personal details to ensure the patient administration system is updated.
To prepare the unit ready for the following day with the relevant documentation.
To use effective communication skills to deal with telephone queries according to the agreed standard and give the appropriate information as required.
Always observe confidentiality (patients, visitors, personnel or any trust details
Observe all instructions regarding policies and procedures of departments and Trust
To prepare the unit ready for the following day with the relevant documentation
Working for our organisation
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighboring Northampton General Hospital and have become University Hospitals of Northamptonshire.
Our Excellence Values:
Compassion
Respect
Integrity
Courageous
Accountable
Detailed job description and main responsibilities
· To maintain the patient records and other ward records using in-house computer-based systems.
To communicate with the patients regarding demographics and other personal details to ensure the patient administration system is updated.
To complete the process to check and sent discharge notes.
Update in-house systems and prepare notes for digitalisation.
To prepare the unit ready for the following day with the relevant documentation.
Committed to developing own skills and assist in training and development of others
To use effective communication skills to deal with telephone queries according to the agreed standard and give the appropriate information as required.
To photocopy/scan documents as required. Always observe confidentiality (patients, visitors, personnel or any trust details)
Observe all instructions regarding policies and procedures of departments and Trust
Ensure the reception desk is clean and tidy at all times
Person specification
Qualifications
Essential criteria
- NVQ level 2 qualification in administration or equivalent hospital experience
- Good standard of Education to include Maths and English
Knowledge/Experience
Essential criteria
- Proficient keyboard and data entry experience
- Previous experience of working in a hospital environment
- Demonstration understanding of GRDP
- Experience in the use of computerised administration systems careflow
Skills
Essential criteria
- Be able to demonstrate the use of office equipment including photocopier, printers and telephone
- Demonstrate a high level of personal-self management and organisation i.e organising own day-today activities
- Demonstrate skills of tact, sensitivity when dealing with complaints and enquired both verbally and written
- Be able to respond to and manage appropriately to patient and families where there is distress/emotional circumstance
Key Competencies/Personal Qualities and Attributes
Essential criteria
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
- Working as part of a team
- Able to use own initiative.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Flemy Jose
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01536 492811
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