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Job summary

Main area
Therapies
Grade
Band 4
Contract
9 months (Fixed Term 9 months from start date)
Hours
Part time - 30 hours per week
Job ref
264-7662091-CSS-A
Employer
Kettering General Hospital NHS Foundation Trust
Employer type
NHS
Site
Kettering General Hospital
Town
Kettering
Salary
£27,485 - £30,162 pro rata/per annum
Salary period
Yearly
Closing
03/03/2026 23:59

Employer heading

Kettering General Hospital NHS Foundation Trust logo

Therapies Administrator Team Lead

Band 4

Job overview

Following a recent review of the Therapies administration team, we are pleased to offer an opportunity for a highly motivated and committed Therapies Administrator Team Lead to join our progressive and forward-thinking Therapies Team.

The successful candidate will lead and manage the administration team, ensuring the provision of comprehensive administrative support while working collaboratively within the broader Therapies team.

In your supporting statement, please answer the following question. Failure to do so will result in your application not being shortlisted. “Which of our values do you relate to most and why?”

Main duties of the job

·       Providing support to the Head of Therapies and the Senior Leadership Team as required.

·       Supervising administrative team members, including conducting appraisals.

·       Demonstrating exemplary written and verbal communication skills.

·       Overseeing the production and maintenance of training and appraisal records, Healthroster, and e-Procurement processes.

·       Collating, inputting, auditing, and analysing data to produce relevant reports, dashboards, spreadsheets, and documentation.

·       Managing telephone enquiries from the general public.

·       Effectively prioritising and completing all administrative duties for the team, such as typing, report preparation, minute-taking, telephone calls, filing, and additional tasks as needed.

Applicants should possess strong all-round administrative skills and be proficient in current MS applications, including MS Office, PowerPoint, and Excel. Prior experience working within the NHS and familiarity with NHS-based systems is essential.

Working for our organisation

**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**
 
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.
 
Our Excellence Values:
Compassion
Respect
Integrity
Courageous
Accountable

Detailed job description and main responsibilities

Please read through the attached job description and personal specification for a detailed overview of this role.

Person specification

Recruitment Question

Essential criteria
  • Answered question in advert

Education, Training And Qualifications

Essential criteria
  • NVQ Level 3 in Admin or equivalent
  • GCSE Level (grades A-C) Education Maths and English
  • RSA 3 or equivalent
  • Evidence of continuing professional development

Knowledge and Experience

Essential criteria
  • Keyboard skills
  • Prioritising own workload and that of others
  • Good communication skills and ability to overcome communication barriers
  • Experience of working in a clerical position
  • Knowledge of range of clerical duties
  • Knowledge and experience of Microsoft applications including Excel, Powerpoint, Word and Outlook
  • Experience of supervising others and conducting appraisals
Desirable criteria
  • Knowledge and experience of Healthroster and e-procurement
  • Experience of organising and leading an administration team
  • Knowledge of MS Sway, Power Bi

Skills

Essential criteria
  • Able to deal with the anxious person
  • Able to update patients records both written and computer
  • Able to prioritise workload and that of others, ensuring deadlines are met
  • Good written and verbal communication skills
  • Collation and input of data, data analysis, creation of dashboards and production of reports
  • Minute-taking
  • Experience of administration within healthcare
  • Excellent IT Skills including application and skills in all MS applications particularly excel, word and powerpoint
  • Familiar with Careflow EPR or equivalent

Key Competencies/Personal Qualities

Essential criteria
  • Work using own initiative
  • Able to work independently and as part of a team
  • Maintain confidentiality and good understanding of GDPR principles
  • Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveDisability confident leaderInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.National Preceptorship for Nursing Quality Mark

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jenni Harris
Job title
Acting Head of Therapies
Email address
[email protected]
Telephone number
01536 491159
Additional information

Jenni Harris 01536 491159

 

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