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Job summary

Main area
Maternity
Grade
Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
30 hours per week
Job ref
265-8088848-FAM
Employer
Northampton General Hospital NHS Trust
Employer type
NHS
Site
University Hospitals of Northamptonshire
Town
Northampton
Salary
£25,760 - £27,476 pro rata/per annum
Salary period
Yearly
Closing
23/07/2026 23:59

Employer heading

Northampton General Hospital NHS Trust logo

Community Maternity Support Worker

Band 3

Job overview

We have an exciting opportunity for an experienced Maternity Support Worker to join the Community Midwifery Team. 

As a community Maternity Support Worker, you will be providing evidence-based care in the antenatal and postpartum period, supporting infant feeding, supporting, undertaking newborn screening, running GTT clinics, supporting midwives in antenatal clinics and providing wellbeing support.  You will work collaboratively with the wider multi-disciplinary team formulating and actioning plans of care.

 

The role requires good, clinical skills, communication and interpersonal skills.  You will be supporting students on their learning journey.  We offer career progression development opportunities to help you achieve your career aspirations.

Our community Midwifery services have been recognised for

·        Royal College of Midwives (RCM) Award Winners 2021 for Excellence in Care During a Global Pandemic

·        Race Matters winners RCM Award 2021

·        We are a Pathway to Excellence Hospital, and we have active shared decision-making councils within Maternity. 

·    Community care is provided in one of our four maternity Hubs across Northampton

·        Specialist community team for safeguarding

·        MCoC team delivering care in patient homes

Main duties of the job

The Maternity Support Worker (MSW) is a key member of the Community Midwifery team, supporting the midwives and the wider MDT to deliver evidence based, individualised care in the antenatal and postnatal period, in line with the Trust policies and guidelines.  The MSW’s work independently and under indirect supervision to provide clinical, physical, and emotional support to new mothers, babies, and their families.  MSW’s work within the community hubs, the hospital, and in families’ homes.

The post holder will be an experienced Maternity Support Worker and will be assessed as competent to complete the duties and responsibilities.  The post holder will have completed the Care Certificate or have equivocal relevant experience in the maternity care setting.

The role includes clinical, clerical, and housekeeping duties to contribute to the effective running of the community midwifery service.

Full orientation to the community setting through an induction package will be arranged, any role specific training with updates will be made available.

Working for our organisation

Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.

We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities.

University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.

Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview

Detailed job description and main responsibilities

Patient Care

To provide support to the existing midwifery service and additional support to women and families during their maternity care

To provide care that ensures the dignity, and the comfort of families is respected

Participate in health promotion activities within own sphere/limitations of practice, including infant feeding, responsive parenting skills, safe sleeping, smoking cessation, and diet.

Maintain clear, accurate, legible and timely documentation in handheld and digital records, observing and reporting any changes in the condition of a patient to a midwife or member of the wider MDT.

Be aware of and follow the Safeguarding guidelines.

Provide feeding support and make feeding plans with the Infant Feeding Team and other senior colleagues as appropriate. 

Make referrals to other agencies as appropriate following consultation with the designated midwife.

Support midwives in antenatal clinics carrying out observations; to include BP, pulse, sats, temperature and CO monitoring.  Obtaining specimens and ensuring accurate labelling in accordance with Trust policy

Running GTT clinics

Running postnatal clinics in the maternity hubs and hospital setting

Undertaking neonatal screening in patients’ homes and postnatal clinics

Provide wellbeing support for families receiving enhanced care or with babies on the neonatal unit.

Provide information and ensure understanding to facilitate informed choice, including use of interpreters.

Act as an advocate for families and provide reassurance.

Communicate effectively with the MDT, families and other agencies including the Health Visiting Service

Support the learning needs of students.

Be able to respond calmly in emergency situations assisting the midwife with obstetric and neonatal emergencies.  Understand the procedures and be able to summon clinical and ambulance support.

Preparation of clinical area and environment ensuring relevant equipment is available, is in date and in correct working order.

Manage and order stock.

Deliver Baby Basics baskets and equipment.

Report any defects in equipment or buildings to the midwife in charge.

Personal skills

Ability to:

·       Manage own workload

·       Understand when to seek additional help / advice from the midwife

·       Co-ordinate for the team and disseminate workload fairly on a rota basis

·       Ask for, listen to and value the views of the families within our care

·       Deal with frequent exposure to emotional/distressing events

Training/Professional Development and Research

Personal responsibility to identify and access mandatory training.

Through annual appraisal/team discussions, identify personal development training needs in relation to service requirements.

Attend and participate in team meetings.

Provide relevant written and verbal information as directed and participate in any research projects approved by the organisation.

Organisational

Always maintain safety and security throughout the department

To be aware of and adhere to policy statements on the provision of Health and Safety at Work

Strictly follow all local and Trust policies and guidelines to ensure patients safety and wellbeing is not compromised.

Working conditions

Frequent exposure to body fluids, handling and disposal of soiled and infected linen and safe disposal of sharps in line with Trust policies

This job entails driving and sitting/standing for long periods of time and carrying of equipment to visits.

Working within maternity settings/families' homes which may involve having to carry out duties in difficult positions e.g., kneeling etc.

Professional responsibilities

You are required to work with co-ordinators, managers and other employees to achieve a healthy and safe environment, to take responsibility of your own health and safety and that of other persons who may be affected by your actions, to carry out your responsibilities in ways that help to ensure a safe and healthy place of work.

In the course of your work, you are to bring to the attention of your supervisor or manager any situation which could be considered to represent a serious or immediate danger to the health and safety of any person.  Any matter which could be considered to represent a shortcoming of the Trust’s health and safety protection arrangements

Person specification

Education, Qualifications and Training

Essential criteria
  • Evidence of Maths and English level 2 or above qualification
  • Evidence of formal education up to age 18
  • Evidence of completing the Care Certificate
Desirable criteria
  • NVQ 2 or 3 qualification in Health Care or equivalent.

Experience & Knowledge

Essential criteria
  • Experience of working as a Maternity Support Worker
  • Experience of working with families in the antenatal and postnatal period
  • Awareness of safeguarding
Desirable criteria
  • Venepuncture and neonatal screening
  • Experience of working in a community midwifery setting

Skills

Essential criteria
  • Effective verbal and written communication
  • Ability to exercise initiative
  • Basic IT skills
  • Ability to attend to clients at home with equipment
  • Physical effort (e.g. manual handling)
  • Emotional effort (e.g. distressing or traumatic circumstances)
  • Working conditions (e.g. VDU usage)
  • Current driving license and access to vehicle
Desirable criteria
  • Works well within a multi-disciplinary team

Personal Qualities & Attributes

Essential criteria
  • Compassion and empathy.
  • Motivated – eager to learn new skills.
  • Team Worker.
  • Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users.
  • Flexible.
  • Able to work alone.
  • Innovative
  • Good communication skills both written and verbal
  • Good record of fitness and attendance.

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleJob share policyDisability confident leaderPathway to excellenceArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.ENEI Gold '22NHS Rainbow badgeAccessAbleNHS 75th BirthdayHappy to Talk Flexible WorkingNHS Rainbow Badge - Bronze111 Help Us Help YouCycle to Work

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Saxby
Job title
Far Cotton Midwifery Sister
Email address
[email protected]
Telephone number
07920782379
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