Job summary
- Main area
- Oncology
- Grade
- Band 4
- Contract
- 6 months (Fixed Term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 265-7543379-CSS
- Employer
- Northampton General Hospital NHS Trust
- Employer type
- NHS
- Site
- Northampton General Hospital
- Town
- Northampton
- Salary
- £27,485 - £30,162 Per Annum
- Salary period
- Yearly
- Closing
- 05/11/2025 23:59
Employer heading
 
	
Medical Secretary - Oncology
Band 4
Job overview
An exciting opportunity has arisen for a Medical Secretary to join the Oncology Department at Northampton General Hospital on a 6-month fixed-term contract.
Our Oncology service is fast-paced and dynamic, supporting patients through complex treatment pathways. We are looking for an experienced, highly organised Medical Secretary with excellent communication, typing and administrative skills to join our friendly and dedicated team.
The successful candidate will provide comprehensive secretarial and administrative support to a team of consultants and clinicians, playing a key role in ensuring the smooth delivery of patient care. You will be responsible for managing correspondence, clinic letters, and appointments, maintaining accurate patient records, and liaising with patients, clinical staff, and external services.
A good understanding of medical terminology and previous experience within a hospital or oncology setting would be an advantage. Familiarity with hospital systems is desirable.
You will need to demonstrate strong organisational skills, attention to detail, and the ability to manage a busy and varied workload while maintaining a high standard of accuracy and confidentiality.
If you are a proactive, flexible team player who thrives in a demanding but rewarding environment, we would love to hear from you.
Main duties of the job
Main Duties of the Job
Provide an efficient and comprehensive secretarial service to the Consultants, medical staff, and wider Oncology team. Duties will include typing of clinic letters, reports and other correspondence, managing patient pathways, and dealing with a range of patient and service-related enquiries.
Work closely with the multidisciplinary team (MDT) and key stakeholders to support the coordination and smooth delivery of patient pathways, ensuring timely communication and accurate record management throughout the treatment process.
Ensure patient records, test results, and treatment information are handled promptly and in line with departmental processes and confidentiality standards.
Work collaboratively as part of the Oncology administration team and provide cross-cover during periods of staff absence within the team as required. This support should be provided during the core hours of 8am to 5pm.
Working for our organisation
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Detailed job description and main responsibilities
Provide a comprehensive clinical secretarial service to the Clinical Team to enable them to carry out their duties in an effective and efficient manner and ensure efficiency in patient care.
To type correspondence and material from dictation, audio or manuscript as required for the Clinical Team, i.e. outpatient clinic letters, discharge summaries, references, minutes of meetings, rotas, etc.
Deal with telephone and face to face enquiries from patients, relatives, carers and all staff groups providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery.
Provide the focal point of communication for all medical, professional and allied medical staff, both within this Trust and with external organisations, and patients, using judgment to facilitate a successful outcome of all enquiries.
Deal with concerned patients/relatives with tact, patience and discretion, especially when conveying sensitive information.
On receipt of test/investigation results, retrieve relevant patient notes and alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken.
Ensure confidentiality is maintained in all communications and that documents and other sensitive information are secure at all times.
Contribute to the development of the Directorate, maintain close cooperation and liaison with team members and support the efficient functioning of the Trust as a whole, as required.
Liaise with other hospital departments, GPs and other health care agencies when required.
Assist and help colleagues when the need arises.
Assist the coordination of Clinical Teams’ diaries to ensure effective time management.
Maximise the use of innovative IT systems.
Supporting the management and validation of routine pathways.
Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.
Person specification
Skills
Essential criteria
- Developed attention to detail and accuracy
- Organisational skills and the ability to work methodically and prioritise.
- Ability to cope under pressure and meet deadlines
- Ability to help build effective working relationships at all levels of staff including consultants, junior medical staff, practitioners, nurses, technicians, managers and others as required
- Able to maintain confidentiality at all times
- Ability to sit and work at a desk/ VDU for long periods of time.
Knowledge and Experience
Essential criteria
- Very good written and verbal communication skill
- Experience of working in the NHS
- Experience of working in a team
- Specialised functional and medical terms acquired through qualification or extensive knowledge
- Proficient in Microsoft packages including Word and Outlook
Desirable criteria
- Knowledge of NHS national guidelines
Educations, Training and Qualifications
Essential criteria
- Minimum 3 GCSE at Grade C or above, including English of equivalent.
- NVQ3, RSA3 or equivalent experience or qualifications.
Desirable criteria
- AMSPAR, BSMS Qualification.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Mavis Hammond
- Job title
- Assistant Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01604 544784
If you have problems applying, contact
- Address
- 
					
						Northampton General Hospital
 Northampton
 NN1 5BD
 
- Telephone
- 01604 544 745 | Opt: 1
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