Job summary
- Main area
- Paediatrics
- Grade
- Band 4
- Contract
- 6 months (fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 265-7881282-FAM
- Employer
- Northampton General Hospital NHS Trust
- Employer type
- NHS
- Site
- Northampton General Hospital
- Town
- Northampton
- Salary
- £28,392 - £31,157 per annum
- Salary period
- Yearly
- Closing
- 22/04/2026 23:59
Employer heading
Medical Secretary
Band 4
Job overview
We are looking to recruit a self-motivated, enthusiastic and experienced Medical Secretary to support the Consultant Paediatricians
This is a challenging role with a wide and diverse remit. This will include detailed minute taking, clinic co-ordination, audio typing, diary management and dealing with enquiries via email and phone and liaising with GPs, other hospital departments and the wider MDT.
You must have excellent communication skills both written and verbal and be able to provide evidence of working in a busy environment utilising established secretarial and administrative skills.
Experience of Microsoft packages including word, excel, powerpoint, is essential.
Knowledge of audio typing and Hospital PAS and EPROC systems would also be beneficial, although training can be provided.
This post is for a fixed 6 month term working 37.5 hours over 5 days Monday – Friday, however start/finish times can be mutually agreed.
Main duties of the job
Provide a comprehensive clinical secretarial service to the Clinical Team to enable them to carry out their duties in an effective and efficient manner and ensure efficiency in patient
care.
Ensure all correspondence for the Clinical Teams, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc are typed and dispatched promptly. This may involve reading reports over the telephone. The majority of the correspondence will be audio typing.
Provide the focal point of communication for all medical, professional and allied medical staff, both within this Trust and with external organisations, and patients, using judgment to
facilitate a successful outcome of all enquiries
Deal with telephone and face to face enquiries from patients, relatives, carers and all staff groups providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery.
On receipt of test/investigation results, alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken.
Oversee the patient pathway and ensuring that all necessary appointments, including outpatients, clinics, waiting list etc. are arranged on time, ensure that clinics are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards.
Working for our organisation
Please submit your application as soon as possible as we reserve the right to close adverts once we have received sufficient applications
Northampton General Hospital NHS Trust is on an exciting journey with all of our divisions committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire (UHN). As part of this collaborative approach, there may be a requirement for you to work across both the Kettering and Northampton hospital sites, depending on the needs of the service.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across UHN and help to unleash everyone's full potential.
UHN encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for UHN.
Detailed job description and main responsibilities
Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date.
Coordinate Clinical Teams’ diaries to ensure effective time management.
Record and prepare draft minutes of meetings, specifying decisions made and follow up action required for subsequent approval by the Clinical Team.
Responsible for stationery stock control, including ordering to ensure adequate resources available for team when required.
Plan and organise a range of meetings and events, including venue, attendees and travel arrangements.
Attend meetings, as required (except clinical performance meetings), to ensure effective communication with all service users.
Demonstration and supervision of workplace activities to other members of the secretarial team as required to maintain a high standard of service to the Clinical Teams.
Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.
Ensure confidentiality is maintained in all communications and that documents and other sensitive information are secure at all times.
Contribute to the development of the Directorate, maintain close cooperation and liaison with team members and support the efficient functioning of the Trust as a whole, as required.
Person specification
Education, Training & Qualification
Essential criteria
- Educated to: Minimum 3 GCSE’s at Grade C or above including English
- RSA 3, Certificate in Medical Secretarial Studies or extensive secretarial experience
- Audio Typing
Knowledge & Experience
Essential criteria
- Very good written and verbal communication skills
- Experience of prioritising own work & working to deadlines
- X Experience working in the NHS
- Experience with Audio Typing and Digital Dictation
Desirable criteria
- Knowledge of Medical Terminology
- Experience of Hospital PAS system
- Previous experience as Medical Secretary
Skills
Essential criteria
- Attention to detail & accuracy
- Experience of working under pressure
- Extensive knowledge of Microsoft packages – Word, Excel, Powerpoint, Outlook
- Excellent diary management
- Able to communicate on all levels
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sue Steele
- Job title
- Assistant Directorate Manager - Family Health
- Email address
- [email protected]
- Telephone number
- 01604 544976
If you have problems applying, contact
- Address
-
Northampton General Hospital
Northampton
NN1 5BD
- Telephone
- 01604 544 745 | Opt: 1
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