Job summary
Employer heading
Healthcare Administrator
Band 3
Job overview
Would you like to use your administrative skills in a different environment? HMP Littlehey is looking to appoint an Administrator who is flexible and enthusiastic to further enhance the existing multi-disciplinary team currently in place.
HMP Littlehey is a Category C prison located near a picturesque village of Perry in Cambridgeshire. HMP Littlehey has free parking, an onsite gymnasium and restaurant.
Our aim is to provide the same level of health care to prisoners as if they were in the community. This role is to support our integrated healthcare team in the delivery and monitoring of care. The successful candidate will be required to coordinate their work within the prison environment as well as liaising with outside agencies and will report to the Administrative Manager and be part of a multi-disciplinary team. You must have excellent communication and inter-personal skills, be able to prioritise work and good minute taking skills. If you are looking for a role that is as professionally challenging as it is rewarding then we would love to hear from you
Main duties of the job
- To provide day to day general administrative and secretarial support to the clinical and mental health team.
- Process and monitor all GP referrals within specified timescales.
- To process all incoming post for the department; to include distributing to staff scanning all documents on to the patient’s Systmone clinical record and updating spreadsheets accordingly.
- Handle Healthcare complaints including logging and allocating to member of staff for responding, provision of interim responses and ensuring deadline is adhered to and full response is provided.
- To maintain up-to-date and accurate spreadsheets.
- To assist in ensuring all paperwork and any required
- To organise multi-disciplinary team (MDT) meetings, which require preparation and distribution of all required documents, venue organisation and minute taking.
- preparation/instructions have been completed in time for the escorting staff to collect and take with them to Hospital appointments.
- Managing arrangements for visitors e.g., Trust visitors, external prison healthcare staff and other external services to attend the Healthcare department, which includes greeting escorting and advising on Prison Protocol, security and safety.
- Attend staff meetings and all mandatory training as required.
Working for our organisation
As a health and wellbeing organisation here at team NHFT we are dedicated to continually innovate and strive to make a difference to our community and those working for our Trust, we aim to serve the people of Northamptonshire and surrounding areas with safe, quality care. We deliver this from an understanding of our local healthcare needs, economy and the changing demands of our community.
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading.
Person specification
Experience
Essential criteria
- Admin experience
- team working
- Self motivation
Desirable criteria
- Healthcare admin experience
Skills
Essential criteria
- IT/Microsoft programme experience
- Organisational
Desirable criteria
- Clinical systems e.g. S1
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Steph Frost
- Job title
- Senior Team Administrator
- Email address
- [email protected]
- Telephone number
- 01480 335 338
- Additional information
Please contact us if you would like to arrange a visit to meet the team and look round the site.
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