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Job summary

Main area
A&E Operations
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (4.5% on-call)
Job ref
335-A-1467
Employer
East Midlands Ambulance Service NHS Trust
Employer type
NHS
Site
Divisional Headquarters Leicestershire
Town
Birstall
Salary
£58,972 - £68,525 per annum
Salary period
Yearly
Closing
12/05/2024 23:59
Interview date
20/05/2024

Employer heading

East Midlands Ambulance Service NHS Trust logo

Head of Operations - Leicestershire

NHS AfC: Band 8b

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.

The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).


 

Job overview

East Midlands Ambulance Service (EMAS) are seeking applications from experienced senior operational managers with a proven record of service delivery and a knowledge of health service management. Successful applicants would be joining an existing team of Heads of Operations, each accountable for services within a geographical area of EMAS and forming part of a Divisional (County level) senior leadership teams.

Main duties of the job

The Head of Operations (HoO) is accountable for the day-to-day delivery of standards across the range of activities and operational measures for a defined geographical area. The HoO is primarily responsible for delivering high quality services, which meet both national and local / contractual Key Performance Indicators (KPIs) through the effective and efficient management of defined resources. They ensure delivery of services and standards through the management and leadership of the area team, staff and resources.

Working for our organisation

The HoO is accountable for the leadership and management of both Station Managers and Divisional Senior Clinical Leaders as well as a link to the Divisional Senior Managers team to support portfolio delivery in their areas. They will also be part of an on duty and on call command team and be expected to undertake the necessary training and continued professional development.

Detailed job description and main responsibilities

The post-holder is accountable to the Divisional Director for the delivery of the service by providing expert knowledge, skill and leadership in their geographical area. Operationally the role will work across 5 days and provide on call cover as part of our overall command structure, to ensure consistent delivery of services across the 7 days and 24hr period.

Person specification

Qualifications

Essential criteria
  • Degree level management - qualification (or studying for) or equivalent experience
  • Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters’ or equivalent level
  • Evidence of recent leadership development/education

Experience

Essential criteria
  • Track record of achievement in strategic service delivery gained over at least three years, including the management of people, estate and resource assets
  • Experience of people management issues in relation to managing attendance, performance and conduct
  • Knowledge of the challenges facing ambulance, health and social care
  • Understanding of the responsibilities of Divisional leadership (operational, clinical, command) teams

Skills

Essential criteria
  • Full driving licence

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Susannah Ashton
Job title
Divisional Director
Email address
[email protected]
Telephone number
07385038588
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