Job summary
- Main area
- Safeguarding
- Grade
- NHS AfC: Band 3
- Contract
- Bank: up to 8 hours a week, predominately Saturday and Sunday.
- Hours
- Home or remote working - 4 hours per week (Home working predominately Saturday and Sunday with ad hoc cover during week to cover unplanned leave.)
- Job ref
- 335-A-1927
- Employer
- East Midlands Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- Home working
- Town
- N/A
- Salary
- £24,937 Pro Rata
- Salary period
- Hourly
- Closing
- 02/01/2026 23:59
Employer heading
Bank Safeguarding Information Assistant
NHS AfC: Band 3
We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.
The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).
Job overview
The Safeguarding Team at EMAS provides a vital specialist function in protecting vulnerable patients. This includes the processing and coordination of all safeguarding and care concern referrals submitted by EMAS staff.
Following the current post holder’s successful external promotion, we are seeking to recruit a Bank Safeguarding Information Assistant to support the team on an ad-hoc basis
Main duties of the job
Key Requirements
-
Strong computer and data-processing skills
-
Ability to multitask in a fast-paced environment
-
High attention to detail and accuracy
-
Commitment to maintaining confidentiality and professionalism
-
Willingness to undertake full training and validation (provided)
Hours & Working Pattern
-
Average of 8 hours per month, with the potential for additional hours on Bank Holidays
-
Working days will typically be Saturdays, Sundays, and Bank Holidays
-
Flexible, ad-hoc bank arrangement
Working for our organisation
Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:
- Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
- Uniform will be provided where this is a requirement of the role
- Expert training and support from our dedicated in-house education team.
- Membership of the NHS Pension Scheme.
- Occupational Health support along with an Employee Assistance Programme
- Supporting wellbeing networks
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
- Salary Sacrifice Schemes and cycle to work.
- An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people
- A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.
Detailed job description and main responsibilities
For a comprehensive overview of the responsibilities and expectations associated with this role, please refer to the full Job Description and Person Specification. These documents outline the key tasks, required competencies, and standards of practice for the post.
The successful applicant will be home-based, reporting directly to the Safeguarding Leads and the Head of Safeguarding within EMAS.
All duties and responsibilities will be carried out in line with the Trust’s policies, procedures, and practices, which may be updated periodically to reflect service needs and best practice.
Person specification
Qualifications Professional Development
Essential criteria
- GCSEs in English, or equivalent level qualification.
- Displays evidence of motivation towards continual professional development.
- Good command of written and verbal English language.
Desirable criteria
- Higher education qualification or working towards
- Evidence of a Personal Development Plan.
Experience
Essential criteria
- Providing accurate recordings/accounts of complex information.
- Working to tight deadlines.
- Ability to work accurately and at pace whilst maintaining significant attention to detail.
Desirable criteria
- Previous experience of handling sensitive and complex information.
- NHS experience.
- Experience of working within a team of administrators to deliver a function.
Knowledge and Skills
Essential criteria
- Knowledge of Microsoft Office and Web based programmes i.e. Internet Explorer.
- Evidence of understanding and adhering to Policies and Procedures.
- Evidence of contemporaneous Documentation
- Excellent time management skills
- Keyboard and administrative Skills.
- Ability to work as part of a team and on own initiative.
- Demonstrates attention to detail and ability to make clear, accurate and appropriate records.
- Ability to solve problems.
- Ability to plan own workload.
- Proficient in using Microsoft Office Products, Emails etc
- Good communication skills and ability to respond quickly, accurately and comprehensively to emails and phone calls
- Good record keeping ability.
- Ability to work inter-professionally and across professional boundaries dealing with sensitive and confidential information.
- Ability to collect data/information from internal sources.
- Self-motivated and ability to motivate others.
- Well-developed interpersonal skills.
- Ability to work under pressure and meet deadlines.
- High level of integrity and professionalism.
- Positive attitude and commitment.
- Able to work with people at all levels.
- An interest in the work of the organisation and an ability to use this information to inform the day-to-day work of the team and enhance the service provided by the Quality Directorate.
- An ability to build effective working relationships with staff from across the Trust
Desirable criteria
- Geographical knowledge of EMAS area, including its boundaries.
- Understanding of the Ambulance Service or Pre hospital urgent care.
Personal Attributes
Essential criteria
- Professional appearance always.
- Reliable and punctual.
- Displays an ability to work and remain calm under pressure.
- Displays an understanding of patient confidentiality.
- Displays an interest in EMAS and the motivation to work within it.
- Ability and willingness to attend training courses as and when necessary.
- Willing to adapt to the changing needs of the service.
- Good Attendance Record.
- Excellent keyboard skills, able to work at a desk for long periods.
- Willingness to be flexible with hours and duties to meet the needs of the department when required.
- Communicating (orally and in writing), adapting the styles and messages to match the situation and audiences including delivering difficult information and at times, in distressing or emotional circumstances
- Demonstrate a passion for the delivery of safeguarding services.
- Strong sense of commitment to openness, honesty and integrity and ability to work as part of a team.
- Contribute to the team ethos
Desirable criteria
- Actively seeks to develop their own knowledge, skills and ability.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Salt
- Job title
- Named Professional for Adults.
- Email address
- [email protected]
- Telephone number
- 07813003007
- Additional information
Emma Wilson- Named Professional Children and Young People
Tel: 07385117592
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