Job summary
- Main area
- Outpatients
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 31.5 hours per week
- Job ref
- 214-CSTO-7368969
- Employer
- Sherwood Forest Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Newark Hospital
- Town
- Newark
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 03/09/2025 23:59
Employer heading

Outpatients Clinical Assistant
NHS AfC: Band 3
Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.
Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
Job overview
We have an opportunity for an enthusiastic caring individual to join our team in the Outpatients Department where we deliver a variety of outpatient services. The role will be to assist in the orthopaedic outpatient department.
Newark Outpatients is a hospital-based outpatient department.. We provide specialist consultations and a wide range of diagnostic procedures and treatments for our patients.
The primary role of the Outpatient Clinic Assistant is to provide high quality care to a designated group of patients, to promote a positive patient experience, working in collaboration with all members of the multidisciplinary team to achieve this.
The successful applicant must:
- Have NVQ Level 3 or equivalent in care or a willingness to work towards.
- Be able to demonstrate excellent communication skills.
- Be able to work flexibly within the department when required
- Have previous experience of working in a customer care role.
- Have experience of working within an outpatient setting
Main duties of the job
Please read the attached full job description and person specification in the additional documents section.
Working for our organisation
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation.
We would love you to join us.
Detailed job description and main responsibilities
Please read the attached full job description and person specification in the additional documents section.
Person specification
Knowledge
Essential criteria
- Demonstrate good communication skills and understanding of basic requirements for individual patient care
Qualifications
Essential criteria
- Care Certificate or willingness to work towards
Further Training
Essential criteria
- Mandatory updates and customer care courses
Desirable criteria
- Observation training
- Phlebotomy training
- Wound care training
Experience
Essential criteria
- Previous customer care experience and life skills
Desirable criteria
- Previous NHS care experience in an outpatient setting
Contractual
Essential criteria
- Regular attendee, able to work flexibly within working hours of department
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Natalie Taylor
- Job title
- Department Sister
- Email address
- [email protected]
- Telephone number
- 01623 622515
- Additional information
extension 5844/6624
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