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Crynodeb o'r swydd

Prif leoliad
Ambulatory Care - Admitted Care
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday-Friday between 06:45-17:00)
Cyfeirnod y swydd
164-6216322
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Queens Medical Centre
Tref
Nottingham
Cyflog
£22,383 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
23/05/2024 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Ward Receptionist

Band 2

Trosolwg o'r swydd

This is an exciting opportunity for a Ward Receptionist to join a friendly and hardworking team that are dedicated to the  delivery of high quality safe care. The post is based on the new Queens Admissions & Discharge Unit (QADU), based at Nottingham University Hospital, Queens Medical Centre Campus.

As the Ward Receptionist, you will be the first point of contact for patients and visitors when entering the ward so a friendly, welcoming smile and excellent communication skills are essential.

As a caring and positive person, you will need to be able to work as part of an established team, have the ability to work flexibly and be committed to ensuring the smooth running of reception.

We are looking for an individual who is self-motivated, content with working in a busy environment with the ability to work under pressure and who has good time management skills.

You must have excellent written and oral communication skills with the ability to work autonomously and as part of a team. It is essential that you act professionally at all times and promote the Trust's values & behaviours.

Prif ddyletswyddau'r swydd

In addition to the above summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Tasks will include but not be limited to fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient   information using hospital systems. Staff are expected to be courteous and considerate at all times and have excellent customer care skills.

After appropriate training, the post holder will be required to utilise the hospital Medway PAS computer system to capture and update necessary data, tracking patients through the unit from arrival to discharge, and preparation of patient notes in readiness for their treatment.

The role requires close liaison with other services within NUH and the provision of a courteous, reliable and quality consumer service to patients, relatives and carers, healthcare professionals, internal departments and outside organisations. Strong communication and a professional telephone manner are essential.

Gweithio i'n sefydliad

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please read the attached Job Description and Person Specification for further details about the role on offer.

Manyleb y person

Training & Qualifications

Meini prawf hanfodol
  • Good Standard of Literacy, Numeracy and IT skills

Experience

Meini prawf hanfodol
  • Customer Service Experience
  • Experience of team working
Meini prawf dymunol
  • Experience of working on a reception desk

Communication & Relationship Skills

Meini prawf hanfodol
  • Strong communication skills
  • Ability to build strong working relationships with staff at all levels

Planning & Organisation skills

Meini prawf hanfodol
  • Able to organise own workload following a period of induction
  • Ability to work flexibly

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveadded for NUHArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badge

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Frances Eyre
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07812 278021
Gwybodaeth i gefnogi eich cais

Ricky Morgan - Queens Admissions & Discharge Unit Coordinator 

[email protected]

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg