Job summary
- Main area
- Clinical Haematology
- Grade
- Band 4
- Contract
- Permanent: Based at QMC
- Hours
- Part time - 22.5 hours per week (This post will be Monday to Friday working between 09:00-13:30)
- Job ref
- 164-7844431
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- QMC
- Town
- Nottingham
- Salary
- £28,392 - £31,157 per annum pro rota
- Salary period
- Yearly
- Closing
- 03/08/2026 23:59
Employer heading
Speciality PA
Band 4
Job overview
This is an exciting opportunity to join the Clinical Haematology Team as Specialist PA based at QMC Campus Nottingham.
Working as part of a team the post holder will support the provision of a high quality secretarial and administrative service to Consultants and clinical teams to ensure the typing of clinics is completed accurately and within the set timeframe together with any other administrative duties. The post holder must exercise initiative to organise their own workload within defined deadlines. The post holder will have line management responsibility within the secretarial team. The role/duties of the post are outlined above. In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values which are listed below
Main duties of the job
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
Working as part of a team the post holder will support the provision of a high quality secretarial and administrative service to Consultants and clinical teams to ensure the typing of clinics is completed accurately and within the set timeframe together with any other administrative duties. The post holder must exercise initiative to organise their own workload within defined deadlines. The post holder will have line management responsibility within the secretarial team. The role/duties of the post are outlined above. In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Accurately transcribe urgent clinical letters using Winscribe, producing high quality work within defined deadlines.
Typing of non-clinical letters as required.
Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines
Establish and maintain admin systems/databases for the specialist nursing team.
Dealing with incoming mail, results/reports management
Attending/organising meetings, take minutes.
Ensure RTT patient data quality is accurate.
Key point of contact for Specialist nurses.
Communication link to directorate management team, regarding any service issues Manage, maintain the clinic templates, and be proactive in the implementation of new ways of working.
Dealing with nurse queries managing nursing calendars when needed
Liaise with Out Patient and day-case Co-ordinator to ensure patients are treated within breach dates.
Share responsibility with line manager for own personal development.
Undertake HR related tasks, appraisals and recruitment.
Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines
Establish and maintain admin systems and databases
Dealing with incoming mail, results/reports management
Liaising with the CNS Team with a view to patient packs and co-ordinating Bone Marrow Transplant administration
Co-ordinate PIP Forms & Insurance claims for patients
Complete GP summaries
Ensure adequate stock of appropriate leaflets/booklets are readily available
Electronic Health Need Assessments – Set up assessments to be completed on each new patient and upload the care plans onto the system
Attending/organising meetings, take minutes.
Key point of contact for the CNS Team
Cancel/open ad hoc clinics as needed, moving patient appointments
Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.
Provide cross cover for Haematology Outreach Team PA
To support and mentor new staff.
Share responsibility with line manager for own personal development.
Undertake any other duties which may be reasonably required.
Person specification
Education
Essential criteria
- x5 GCSE A*-C including Maths and English
- Minute taking Qulaification
- Evidence of administrative or secretarial training
Desirable criteria
- NVQ 3/ECDL Qualification
Experience
Essential criteria
- Previous experience working in an administrative or PA role.
- Proficient Minute taking experience
- Experience using Microsoft Office applications.
Desirable criteria
- NHS experience.
Communication & Relationship
Essential criteria
- Excellent verbal and written communication skills.
- Ability to communicate professionally and effectively with patients, relatives, Consultants, clinicians and multidisciplinary teams.
- Ability to deal with sensitive and confidential information with tact and diplomacy..
- Ability to manage difficult or challenging situations calmly and professionally.
- Ability to work collaboratively within a multidisciplinary team environment.
- Confident in communicating via telephone, email and face-to-face.
Analytical and Judgment Skills
Essential criteria
- Ability to prioritise and manage a complex workload effectively.
- Ability to use initiative and make appropriate decisions within role boundaries.
- Strong problem-solving skills with the ability to identify and escalate issues appropriately.
- Ability to analyse information accurately and respond appropriately to changing service demands.
- Good attention to detail with the ability to maintain accuracy when working under pressure.
Desirable criteria
- Understanding of RTT pathways, cancer targets and patient tracking processes.
Planning & Organisation
Essential criteria
- Excellent organisational and time management skills.
- Ability to prioritise and coordinate a demanding workload while meeting deadlines.
- Ability to manage multiple tasks and competing priorities effectively.
- Experience coordinating diaries, meetings and clinic schedules.
- Ability to maintain accurate records and filing systems.
Physical Skills
Essential criteria
- Able to sit at a keyboard and computer screen for long periods of time
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Julie Elliott
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 07812279463
- Additional information
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