Job summary
- Main area
- Critical Care
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday - 8am to 4pm approx.)
- Job ref
- 164-7172413
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- City - and cross site
- Town
- Nottingham
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 12/05/2025 23:59
Employer heading
Information Officer
Band 4
Job overview
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join one of the largest critical care units in the Midlands as an information officer.
As an information officer you will play a key role in the collection of data, producing reports and liaising with a multi-disciplinary team. This role will require you to work within clinical areas of critical care and other wards.
Working as part of a team, that covers across three units on two sites, you will be based at QMC campus, however you will be required to cover at the City campus at times.
Main duties of the job
Working as part of the Critical Care Audit team the post holder will be responsible for completion, validation and submission of forms for the Intensive Care National Audit and Research Centre (ICNARC) which also involves the extensive and complex use of patient related information. Additional responsibilities will include helping to complete and develop audit reports and processes within the Critical Care specialty, the retrieval and reporting of non-audit information for Critical Care, and covering for and assisting other members of the post holder’s immediate team as appropriate.
Working for our organisation
With over 19,000 staff we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH
Detailed job description and main responsibilities
1. Responsible for the collection of data from patient case notes, Critical Care charts, and the completion of forms for the Intensive Care National Audit and Research Centre (ICNARC) for Unit Funding and generating of Value Added Reports.
2. Responsible for inputting and storing complex data and ability to concentrate when updating and maintaining patient computerised databases, e.g. ICNARC, Medicus, NotIS, Careflow, Bluespier and Excel on a daily basis.
3. Interrogate and analyse data and to translate into intelligence for use at Trust, Division, Specialty or Department level.
4. Be innovative, forward thinking and support the development process of automated systems that enable efficiency and increased productivity within the team and Trust ensuring systems and processes remain future proof.
5. Responsible for providing training sessions and developing Standard Operating Procedures on data collection, KPI reporting, service line reporting to support the departments quality and financial targets.
6. Be responsible for collating information to generate the Activity Report from Ward Watcher / Medicus (validate demographic patient details, treatment and diagnosis for CCMDS) and forward to the relevant colleagues.
7. Responsible for the provision of information to support the activity planning and monitoring processes at service level in Critical Care, including the Key Performance Indicators (KPIs) for each of the Critical Care units.
See JD and PS for full details
Person specification
Training & Qualifications
Essential criteria
- Maths and English ‘O’ Level or equivalent GCSE passes
- Good working knowledge of Microsoft Office especially Excel.
Desirable criteria
- Knowledge of ICNARC
Experience
Essential criteria
- Ability to accurately input data into a variety of databases and use the data to create meaningful reports in line with specifications.
- Strong understanding of Information Governance and GDPR
- Experience of producing data for inclusion in performance reports
Desirable criteria
- Previous NHS experience
- Good knowledge of in house NHS systems
Communications and Relationship Skills
Essential criteria
- Demonstrate clear and effective written and verbal communications skills
- Recognises own role as part of an effective team
Desirable criteria
- Previous experience in communicating with Medical and Non-medical professionals
Analytic and Organisation Skills
Essential criteria
- To identify and solve problems using your own judgement
- Evidence of ability to produce reports using available information
- Experience of managing a heavy and diverse workload, prioritising effectively at all times
- Evidence of ability to cope effectively under pressure
Desirable criteria
- Make decisions where senior support / input is not immediately available
- Participates in auditing work of others and data validation within the department
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lucinda Allen
- Job title
- Service Manager
- Email address
- [email protected]
- Additional information
Sally Hawes
Adult Critical Care Service General Manager
07812 276834
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