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Job summary

Main area
ENT
Contract
Apprenticeship: 18 months (Fixed Term 18 months)
Hours
37.5 hours per week (Full time- 37.5 hours per week)
Job ref
164-7994085
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
Queens Medical Centre
Town
Nottingham
Salary
£15,600 per annum
Salary period
Yearly
Closing
16/10/2026 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Apprentice Administration Assistant

Job overview

Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step in to an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.

We are excited to be able to offer an Administration apprenticeship opportunity working within the ENT Cancer Hub within the ENT Department based at the Queens Medical Centre Campus of Nottingham University Hospitals NHS Trust. 

Main duties of the job

Working alongside the team providing support in a range of duties including working on reception, answering telephone enquiries, booking patient appointments, sorting post, general filing, electronic scanning of documents and updating records as well as other general office duties.

You will need good communications skills and will be supported to develop lots of new and current skills including; prioritisation, attention to detail, using your own initiative and the ability to work in a busy and fast paced environment.


You will be a conscientious and enthusiastic team player with good organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times. You will learn and develop skills using Microsoft Office and NHS systems. 

Working for our organisation

This is an 18 month fixed term apprenticeship and you must be committed to work towards a level 2 or 3 Diploma in Business and Administration. As an employee we will be committed to ensuring that a structured plan is in place to support and enable you to complete your apprenticeship.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! 

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person specification

Training & Qualifications

Essential criteria
  • Functional skills level 1 in English, Maths and ICT
Desirable criteria
  • GCSE Grade C or above in English and Maths

Experience

Desirable criteria
  • Previous experience of working within an administrative setting

Communication Skills

Essential criteria
  • Good communication skills
  • Demonstrates understanding of patient/client confidentiality

Analytical/Judgement Skills

Essential criteria
  • Ability to work in a non-discriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people

Planning/Organisational Skills

Essential criteria
  • Good organisational skills

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Care Leaver CovenantNHS Rainbow badgeCareLeaver Covenantadded for NUH

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Documents to download

Apply online now

Further details / informal visits contact

Name
Chris Riley
Job title
Deputy Service Manager
Email address
[email protected]
Telephone number
0115 9249924
Additional information

Ext. 84438

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