Job summary
- Main area
- ENT
- Contract
- Apprenticeship: 18 months (Fixed Term 18 months)
- Hours
- 37.5 hours per week (Full time- 37.5 hours per week)
- Job ref
- 164-7994085
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Queens Medical Centre
- Town
- Nottingham
- Salary
- £15,600 per annum
- Salary period
- Yearly
- Closing
- 16/10/2026 23:59
Employer heading
Apprentice Administration Assistant
Job overview
Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step in to an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.
We are excited to be able to offer an Administration apprenticeship opportunity working within the ENT Cancer Hub within the ENT Department based at the Queens Medical Centre Campus of Nottingham University Hospitals NHS Trust.
Main duties of the job
Working alongside the team providing support in a range of duties including working on reception, answering telephone enquiries, booking patient appointments, sorting post, general filing, electronic scanning of documents and updating records as well as other general office duties.
You will need good communications skills and will be supported to develop lots of new and current skills including; prioritisation, attention to detail, using your own initiative and the ability to work in a busy and fast paced environment.
You will be a conscientious and enthusiastic team player with good organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times. You will learn and develop skills using Microsoft Office and NHS systems.
Working for our organisation
This is an 18 month fixed term apprenticeship and you must be committed to work towards a level 2 or 3 Diploma in Business and Administration. As an employee we will be committed to ensuring that a structured plan is in place to support and enable you to complete your apprenticeship.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person specification
Training & Qualifications
Essential criteria
- Functional skills level 1 in English, Maths and ICT
Desirable criteria
- GCSE Grade C or above in English and Maths
Experience
Desirable criteria
- Previous experience of working within an administrative setting
Communication Skills
Essential criteria
- Good communication skills
- Demonstrates understanding of patient/client confidentiality
Analytical/Judgement Skills
Essential criteria
- Ability to work in a non-discriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people
Planning/Organisational Skills
Essential criteria
- Good organisational skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Chris Riley
- Job title
- Deputy Service Manager
- Email address
- [email protected]
- Telephone number
- 0115 9249924
- Additional information
Ext. 84438
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