Crynodeb o'r swydd
Teitl cyflogwr
Ward Receptionist
Band 2
Trosolwg o'r swydd
As part of a friendly professional team you will be responsible for greeting patients at reception, checking and updating personal details, using Careflow and other relevant clinical systems, while maintaining patient confidentiality. You will work closely with the wider multi-disciplinary team on Harvey One ward. You will liaise and book appointments with outpatient services for patients following their orthopaedic surgery. You will have good organisational skills and an excellent telephone manner. You must be able to manage your work load and prioritise effectively as well as having good communication skills and will be professional at all times. You must be committed to a high standard of patient care and safety
To undertake all extra clerical duties attached to the post and to work in other areas and across site if required.
Prif ddyletswyddau'r swydd
To provide a welcoming and friendly reception to patients, visitors and members of the Multi-Disciplinary Team.
Deal with enquiries in person or by telephone in an efficient and polite manner.
To create and file health records
To maintain confidentiality of patient information – following the I.G Code at all times.
To locate and retrieve health records from around the Trust.
To organise Interpreting Services as required.
To accurately maintain hospital computer systems.
To organise patients to attend follow-up appointments.
To ensure that the reception area is clean and tidy.
To undertake all extra clerical duties attached to the post.
Gweithio i'n sefydliad
With over 19,000 staff, we are one of the biggest employers in the City with a central role in supporting the health and well being of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job in to a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic or Disabled as we are striving to be better represented at NUH.
Harvey One ward is open 24/7, we are looking for a positive and enthusiastic individual who is able to work Wednesday - Friday 15:00 - 19:30 and Saturday 07:00 - 15:00.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached the Job Description and Person Specification for key duties and responsibilities.
Please do come and have a look around the unit if you consider applying for our job.
Manyleb y person
Training and Qualifications
Meini prawf hanfodol
- Able to demonstrate an acceptable standard of literacy and numeracy skills
Meini prawf dymunol
- GCSEs or Equivalent in English & Maths to grade C or above
Experience
Meini prawf hanfodol
- Experience in Customer Service or Reception/Office duties
- Experience of working within a team
Meini prawf dymunol
- Typing experience/RSA/Ability to use computer systems
- Experience in an Acute Hospital Trust
- Knowledge of hospital computer systems
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Julia Holmes
- Teitl y swydd
- Ward Manager
- Cyfeiriad ebost
- [email protected]
- Gwybodaeth i gefnogi eich cais
For further information and/or to arrange an informal visit please contact Deputy Sisters Jeanette Irving, Sienna Malagad or Mairead Dobbin.
Rhestr swyddi gyda Nottingham University Hospitals NHS Trust yn Gwasanaethau gwyddor iechyd neu bob sector