Job vacancy: Accounts Receivable Manager, Nottingham University Hospitals NHS Trust, Nottingham

Job summary

Main area

Finance

Grade

NHS AfC: Band 5

Contract

Permanent

Hours

Full time
Flexible working
Home or remote working

37.5 hours per week (Some home working possible, but required to be on site 2-3 days / week)

Job ref

164-8188965

Employer: Nottingham University Hospitals NHS Trust
Employer type: NHS
Site: Trust HQ
Town: Nottingham
Salary: £32,073 - £39,043 per annum - Salary is dependent on experience
Salary period: Yearly
Closing: 27/09/2026 23:59

Accounts Receivable Manager

NHS AfC: Band 5

Detailed job description and main responsibilities

The post will involve the following responsibilities:

· Agree performance metrics with the Transactional Services Manager and work with the service providers (NHS SBS and CCI Credit Management) and in-house teams to ensure performance targets are reached, supporting them to address any deficiencies.

· Monitor debt and credit management performance and provide a report on this to Transactional Services management and for reporting to Trust finance committees regularly.

· Management of all aspects of the Accounts Receivable function, working closely with internal and external stakeholders to continually improve processes.

· Work with other staff within Finance Department and the Trust to develop effective processes to enable speedy collection of payments. This will include informing others of the information requirements for the credit control process, training and influencing people to ensure they comply.

· Delivery of training to both finance and non-finance staff members.

· Ownership and maintenance of the system fields used by users and NHS SBS throughout the Accounts Receivable process.

· Liaising with collection agents – NHS SBS and CCI Credit Management, and any others the Trust might engage in future – as part of managing normal Trust business.

· Liaising with legal professionals to initiate and support formal recovery proceedings as appropriate, preparing necessary documentation to support this.

· Reviewing proposals for payment plans with customers who are struggling to pay, in line with Trust policy, and making recommendations on these.

· Reconciling complex accounts where not resolved by NHS SBS teams, for example when there are disputes on liability or payments.

Other duties
• Deputise for the Transactional Service Manager as required.

Person specification

Qualifications

Essential criteria

Accountancy qualification (AAT or equivalent).
Good knowledge / ability in using MS Excel to solve problems.
Awareness of accounting and reporting standards (including IFRS).

Desirable criteria

Any relevant VAT or Tax training or qualification

Experience

Essential criteria

Experience of credit control and debt management in large organisations
Experience of communicating effectively with finance and non-finance colleagues on sensitive financial matters
Intermediate level of understanding of Microsoft Excel

Desirable criteria

NHS Finance experience.
Working knowledge of Oracle financial or similar systems, especially accounts receivable

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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: If you have a disability and find online job applications difficult, you can use an easy read application form instead.

To get this form, please email [email protected] and ask for an easy read application.

NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications

If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:

Stay in full-time education, for example at a college
Start an Apprenticeship
Spend 20 hours of more a week working or volunteering, while in part-time education or training

For more details visit; School leaving age - GOV.UK (www.gov.uk)

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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