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Key Responsibilities

Strategic Leadership and Service Delivery
1.    Provide strategic leadership and operational oversight of contract management across NUH, ensuring all contracts align with Trust objectives, financial planning and risk management frameworks.
2.    Leads and contributes to a broad range of highly complex activities, developing, formulating and adjusting strategic plans across multiple years to ensure alignment with national policy and organisational priorities
3.    Lead on the management of a portfolio of approximately 850 live contracts, ensuring effective monitoring, delivery, and value for money. The team will have significant responsibility and opportunity to work on high value and high complexity commercial delivery that has a direct and positive impact on patient care. 
4.    Develop and implement a Trust-wide long-term contract management strategy that aligns with corporate objectives, regulatory changes, and system-wide priorities. Establish policies, frameworks, and procedures for managing commercial risk across all divisions, including the responsibility for Standard Operating Procedures (SOPs) and guidance to be applied Trust-wide. Report progress against objectives to the Chief Financial Officer and Assistant Director of Procurement.
5.    Lead negotiations, manage contract performance, and resolve disputes to secure high-quality and cost-effective services for high risk/value strategic contracts. The post-holder will have specific commercial delivery accountabilities, often for NUH’s highest-impact commercial arrangements in terms of criticality, reputational risk and value and will therefore need to demonstrate ability to drive commercial input and ensure best industry practice, value and protect and mitigate NUH from commercial risks. 
6.    Actively seek customer feedback on supplier/product performance and departmental performance to inform contract reviews, future purchasing decisions, and continuous improvement.
7.    Acts as the Trust’s lead for contract management within ICS-level programmes, working collaboratively with regional partners to develop consistent approaches to commercial governance and supplier performance.
8.    Provides senior oversight and leadership for the use of Atamis across the organisation, ensuring the system is effectively managed, maintained and developed to support strategic contract management, procurement activity and organisational reporting.
9.    Exercises delegated authority under Standing Financial Instructions (SFIs) to approve contract variations up to £49,999 and assumes extended approval limits when deputising for the Assistant Director of Procurement.
10.    Influences and advises on the financial planning and budget allocation for several services by providing highly complex commercial, contractual and performance analysis to support budget holders and Executive decision-making
11.    Provides strategic financial leadership for the contracting portfolio, ensuring robust financial governance, value for money and alignment to organisational objectives.
Procurement Strategy and Policy Development
12.    Works autonomously within broad national policy, statutory regulations and organisational strategy, exercising a high degree of professional judgement in leading complex contract and commercial decision-making.
13.    Provide direction and leadership to the ongoing development of the Trust’s Procurement strategy, ensuring ongoing alignment with:
•    Trust objectives
•    Developments in technology
•    Better Procurement, Better Value, Better Care
•    NHS Standards of Procurement
•    UK/EU procurement legislation
14.    Review contract management processes and procedures to ensure optimum integration with the wider directorate and alignment with:
•    Sustainability agenda, corporate social responsibility, equality and diversity
•    Trust Standing Financial Instructions (SFIs), Standing Orders and procurement legislation
Governance and Compliance
15.    Ensure robust governance of contracts, including compliance with:
•    Trust SFIs
•    Public Contracts Regulations 2015
•    Provider Selection Regime 2024
•    Procurement Act 2023
•    Any applicable national or local policy requirements
16.    The postholder is required to analyse and interpret highly complex data sets, contractual models, financial frameworks and performance intelligence in order to resolve multi-layered problems where the information is incomplete, conflicting or rapidly changing.
17.    Designs and conducts complex audits, assurance reviews and evaluations to assess contractual performance, compliance and quality, using findings to drive service improvement and inform strategic decision-making
18.    Responsible for developing, implementing and reviewing organisation-wide contracting policies, frameworks and procedures that have significant impact across all services
19.    Produce reports, business cases, and performance updates to inform operational and strategic decision-making, ensuring assurance to senior management and Trust Board as required.
20.    Provides expert commercial assurance to the Finance & Performance Committee and contribute to Board-level reports on high-risk contracts and supplier resilience.
21.    Advises Directors on complex contractual risk and governance matters, ensuring compliance with statutory and NHS frameworks.
22.    Acts as business owner for the Trust’s Contract Management system (Atamis), ensuring accurate data, analytics, and performance reporting to support informed decision-making. Developing the system processes and reporting on gold, silver and bronze contract performance.
23.    Provides strategic leadership for the Trust’s Commercial and Contracting Improvement and Assurance Framework (CCIAF), embedding innovative practices and digital tools to enhance contract lifecycle management, optimise supplier performance, and deliver measurable improvements in procurement and commercial standards.
24.    Represent NUH in internal and external regional and national forums, influencing system-wide contracting and procurement models.
People Management and Workforce Development
25.    Provide direct line management to the Senior Contract Manager and professional oversight of a wider team of four, with the potential for the team to grow further (subject to business case approval) ensuring effective workforce planning, performance management, and professional development. Full responsibility for workforce planning, recruitment and complex HR/capability cases.
26.    Maintain a programme for the recruitment and training of procurement staff, ensuring specialist skills are developed and maintained.
27.    Promote a culture of high performance, continuous improvement, and staff wellbeing.
Communication, Stakeholder Engagement and Relationship Management
28.    The postholder is required to provide and receive highly complex, sensitive and often contentious information to and from senior stakeholders across the organisation and partners. This includes negotiating agreement and cooperation on issues where opinions may diverge and where there may be significant barriers to acceptance.
29.    Regularly provides and receives highly complex, sensitive and contentious information in environments where agreement or cooperation is essential but may be difficult to achieve, requiring advanced negotiation and influencing skills
30.    Build and sustain strong working relationships with clinical and non-clinical colleagues, external suppliers, and system partners.
31.    Actively engage stakeholders to ensure contracts meet service needs and patient outcomes.
32.    Lead executive-level negotiations with suppliers and Heads of Service Managers through contentious disputes to avoid litigation; presents assurance to senior leaders.
33.    Provide clear, concise and persuasive reports and presentations to senior leaders, external partners, and governance committees.

Working Conditions
34.    The post holder will mainly work at a computer (VDU use for prolonged periods) in an office-based environment, with flexible hybrid working arrangements normally requiring two days per week on site. Duties involve sustained concentration when reviewing data and contracts, frequent use of email, telephone and virtual platforms, and occasional travel to other Trust sites.
35.    The role requires frequent and rapid switching between tasks and priorities at short notice in response to urgent contractual, performance or operational issues.
36.    Must maintain sustained concentration when managing highly complex information or contentious matters despite interruptions and unpredictable demands