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Job summary

Main area
Respiratory
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday-Friday, Flexible hours between 07.30-17.00 with the option to WFH 1-2 days per week.)
Job ref
164-6988218
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
Nottingham City Hospital
Town
Nottingham
Salary
£29,970 - £36,483 Per annum
Salary period
Yearly
Closing
15/05/2025 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Deputy Service Manager - Respiratory

Band 5

Job overview

Deputy Service Manager - Band 5 - Permanent

(Monday-Friday, Flexible hours between 0800-17.00 with the option to WFH 1-2 days per week).

An opportunity has arisen in the Respiratory for a full time Deputy Service Manager to join our department.

We are looking for a confident, well-motivated, pro-active individual to support the delivery of some key projects, both strategically and operationally.

The administration team consists of a variety of administration roles, providing a high-quality administration service to both patient and clinical teams.

We have a management team that is supportive, innovative and proactive in ensuring we provide a high-quality service.

We are keen to ensure that staff are developed within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

Main duties of the job

 

The successful candidate will support the Speciality General, Manager, Associate Speciality Manager and Service Managers to manage the services and achieve the best patient care at City Campus.  The post holder will be responsible for management of RTT pathways and admin teams to ensure a high quality and efficient administrative service is provided. 

The post holder will also have line management responsibility alongside the other Respiratory Deputy Service Manager for the administration team.

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! 

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

 

In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Working closely with the Respiratory Management team, you will have excellent communication skills with proven experience of being able to manage multiple demands from different areas.  You will have the ability to deal with sensitive situations and conflict in a diplomatic and tactful manner to ensure all stakeholders needs are met.

You will have experience in both leading and delivering elements of projects. You will possess the ability to work under pressure, with excellent planning, time management and organisational skills.

The successful candidate will have the ability to anticipate and manage capacity and performance issues in a timely manner. They will be able to organise and prioritise their own workload against constantly changing demands to meet agreed targets and deadlines, working flexibly as required across all NUH campuses. 

It is desirable for applicants to be competent in the use of Careflow, Qlik Sense, DrDoctor, Outlook and Excel.

Person specification

Training and Qualifications

Essential criteria
  • Undergraduate degree or equivalent experience
  • Evidence of commitment to ongoing learning and personal development

Experience

Essential criteria
  • Experience at management level which could include project management, change management, multidisciplinary working, human resource management, performance management
  • Evidence of having achieved challenging targets
  • Relevant practical experience in an administrative role
Desirable criteria
  • Experience in healthcare
  • Experience of using healthcare IT systems

Communication and relationship skills

Essential criteria
  • Effective communication skills
  • Ability to influence and motivate staff to deliver challenging targets
  • Ability to present data and write reports
  • Ability to supervise a team
  • Ability to manage conflict
  • Able to build strong durable working relationships
  • Evidence of strong working relationships within multi-disciplinary teams
  • Proven record of planning, organisation and administration skills.

Analytical and Judgement Skills

Essential criteria
  • Excellent problem solving skills, using team when appropriate
  • Evidence of being business focused
  • Sensitive to clinical and political demands
  • Innovative thinker with the ability to cut through barriers with change
  • Able to demonstrate good prioritisation skills
  • Able to demonstrate a pro-active approach to work/problem solving
  • Skilled in analysing business performance information, interpreting performance data and then proposing solutions / outcomes to enable the department to reach business targets. A comparison of a range of options e.g. designing working procedures and working processes around new technology and national directives to enable the department to meet performance targets in the most cost effective way.
  • Understand limits of own responsibilities

Planning and Organisational Skills

Essential criteria
  • Ability to work under pressure and to tight deadlines using own initiative and sound judgement
  • Ability to demonstrate innovative and forward thinking approach

Physical Skills

Essential criteria
  • Well-developed IT skills to manage and report on complex performance management information systems

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lucy Davies
Job title
Service Manager
Email address
[email protected]
Telephone number
07812269441
Additional information

Catherine Lang  - 07812277828

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