Job summary
- Main area
- Community Health
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Service is operational over a 7 day period so some weekends may be required)
- Job ref
- 186-1230-25-GH
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Based in the Transfer of Care Hub at Nottingham University Hospital - QMC campus
- Town
- Nottingham
- Salary
- £27,485 - £30,162 per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading
Discharge Co-Ordinator
Band 4
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Job overview
The post holder will support the Clinical Triage staff within the Nottinghamshire ICB Transfer of Care HUB. The role will be pivotal in organising and supporting discharges from bed based services across Nottinghamshire and transitioning into community healthcare services provided by Nottinghamshire Healthcare. These will primarily be across South Nottinghamshire County.
The post holder will be responsible for the effective coordination of patient discharges from bed based services to community services. To optimise patient flow and appropriate place based care, including supporting admissions to step up beds as required. They will work closely with clinicians, social workers, carers, third sector – Age UK and all multidisciplinary team members to deliver a high quality patient focused service, focusing on a Home first approach. They will meet the required standard to proactively overcome identified concerns /issues that may delay effective discharge or admission into community services. They will coordinate with clinicians within the Transfer of Care Hub and those in our community teams to co-ordinate assessments of patients’ needs and initial reablement requirements and support the execution of the discharge plan.
Main duties of the job
The role requires the Discharge Co-Ordinator to have organisational skills to manage their own workload, and skills to support the Community teams team in managing the patients’ journey out of bed based services and into the community. This pathway will ensure care is delivered in the most appropriate environment by ensuring an effective and timely discharge. Furthermore, the role will organise and support the timely assessment within the community. The individual will need to be highly motivated and have effective interpersonal skills; able to maintain the delivery of a high quality service during a process of change. The post holder will develop innovative new ways of working with other providers to enhance improved working practices and relationship across health and social care and contribute to the delivery of the Discharge 2 Assess agenda. The post holder will possess skills that enable them to accurately refer on to other third party services as the patient requires. The post holder will have effective communication skills which will be utilised with a wide MDT and hospital based teams to ensure that all relevant information is accurately shared and communicated across parties.
The role will be based in the Transfer of Care Hub, which is currently at Nottingham University Hospital. The service runs over 7 days so some weekend work will be required - on a rota basis.
Working for our organisation
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Detailed job description and main responsibilities
We are a large community provider who are at the forefront of delivering a Discharge to Assess model of care. We support the discharge of over 400 patient per month and manage the future health needs of these patients within a community setting.
We work closely with our adult social care providers. We link directly with our GP and Urgent Care colleagues to provide comprehensive joined up care. There is also extensive connection with the wider system of bed providers and Acute hospital providers to provide safe and effective care in Nottinghamshire. We have a dynamic and adaptable approach to our work, to meet the needs of the patient and the wider system. We require someone who is dynamic able to question why there may be delays in the system, proposing alternatives as required. This is an exciting and diverse opportunity for the right candidate. Candidate may be required to attend meetings/ training at other sites on a regular basis.
The post holder should have good IT skills, a flexible approach, able to challenge appropriately . if you enjoy working in a team, at pace as well as being able to impact positively on patient care and the experience they and families and cares have of our service then we want to hear from you.
The post holder will be jointly responsible; along with the clinical triage team; for the effective coordination of patient transfer from bed based services into community services. Our aim is to deliver appropriate care in the appropriate environment, while optimising patient flow and bed capacity.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Please note that this post does not meet the pay or skill level required for a Skilled worker visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person specification
Qualifications
Essential criteria
- The post holder will have knowledge and experience equivalent to diploma level or intermediate level of knowledge
Training
Essential criteria
- Willingness to undertake training that will enhance service delivery
Experience
Essential criteria
- Dealing with people to provide a high level of customer care
- Experience of working in a busy environment
- Some experience with Microsoft office
- Understanding of data protection act and maintaining strict confidentiality
- Experience of dealing with professionals from other related organisations
Knowledge
Essential criteria
- Understanding of how care pathways work within healthcare
Skills
Essential criteria
- Excellent communication skills
- Ability to work on own initiative
- Excellent organisational skills
- Experience of working without supervision for long periods
- Excellent time management skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sallyanne Wilson
- Job title
- Head of Community Therapy - South Nottinghamshire
- Email address
- [email protected]
- Telephone number
- 0776453808
- Additional information
We encourage and welcome all candidates to have an informal discussion and visit.
Please call between 9am and 5pm Monday to Friday.
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