Job summary
- Main area
- Crisis Care Practitioner - Clinical access line MH
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 186-926-25-MH
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Highbury Hospital
- Town
- Nottingham
- Salary
- £38,682 - £46,580 per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 05/08/2025 23:59
Employer heading
Crisis Care Practitioner - Clinical Access Line/County South
Band 6
Job overview
An exciting opportunity has arisen for a Band 6 Clinician to join the newly formed Clinical Access Line and County South Crisis team. This newly developed role consists of working across both services as a crisis care practitioner.
The Clinical Access Line is a new service, that is central to the delivery of the 111 Mental health option national requirement.
Within the Clinical access line, there will be recovery workers who will be taking initial calls and directing them to the most appropriate service to meet their needs. The team will also provide advice and guidance through a triage process where the urgency of care required is assessed and signposted accordingly. Relevant training will be provided upon successful recruitment to the post.
Within the County South CRHT the post holder will also have devolved management, leadership and development role in ensuring and supporting the effective delivery of clinical practice. This service supports clients aged 18 and over with severe mental health problems and/or an acute psychiatric crisis in accordance with quality practice and procedures. The post holder will provide mental health assessments and support to clients within a variety of settings including the clients home, and other health and non-statutory setting.
You will be part of a team that consists of both qualified and unqualified clinicians who are knowledgeable about different services and options and you will be supported by a Clinical lead on each shift.
Main duties of the job
We are seeking enthusiastic and experienced Band 6 Mental Health clinicians to provide clinical assessment, triage and signposting to citizens of all ages in a mental health crisis.
You will be an experienced Clinician and will have proven post qualification experience. You will have a sound knowledge of risk assessment and demonstrate sound evidenced based practice. Experience of working in a crisis team or community setting will be advantageous.
The post holder will participate in the delivery of effective clinical services within the Crisis Resolution/Home Treatment Service in line with specified national and local standards.
Working for our organisation
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Detailed job description and main responsibilities
The access line will provide one number for support and referrals to secondary mental health crisis services within Nottingham and Nottinghamshire and will include all ages.
To support and supervise recovery workers taking calls and to assist in making appropriate decisions of signposting. Also to plan, allocate and supervise the work of the team.
To complete triage assessments of more complex calls using a triage tool to assess the urgency of care that is required.
To be able to work alongside partnership agencies and services such as EMAS services and street triage as well as the crisis resolution teams.
To demonstrate expertise in analysing and reflecting upon their own clinical practice and that of others in all aspects of care given to patients in crisis and their families/carers.
To work effectively with colleagues from other disciplines as appropriate throughout the assessment and treatment process.
To have highly developed report writing skills and be able to make appropriate referrals to other services.
Be responsible for providing and receiving highly complex, sensitive distressing and emotional information in relation to health issues.
Developed knowledge of safeguarding procedure and experience in how to manage these situations including advising colleagues where necessary.
To work within professional and ethical frameworks established by national bodies such as the Department of health and the NMC
To complete home and community visits for clients. These visits would consist of comprehensive assessments, reviewing risks thoroughly and on a regular basis.
The post holder would be expected to travel independently to visits throughout a variety of shifts.
The post holder would also be expected to feel competent in assessing client’s suitability for admission to psychiatric hospital and feel confident in completing gatekeeping assessments in the community.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Person specification
Qualifications
Essential criteria
- Professional qualification in Mental Health Nursing or Occupational Therapy, at Diploma or degree level
- Evidence of learning and development post qualification
Experience
Essential criteria
- Relevant post registration experience in adult mental health.
- Experience of multi-disciplinary working
- Experience of working in acute mental health care
- Competency in completing comprehensive mental health assessments and assessments of risk.
- Experience in the development of robust care plans and risk management plans
- Understanding of responsibilities in relation to the mental health act, mental capacity act, CPA, and safeguarding
- Competency in meeting the expected performance and data quality targets for the role in a timely manner and an understanding of the importance of this.
Desirable criteria
- Experience of working in a community based, mental health team.
- Experience of crisis management
- Managerial/clinical leadership skills
- Experience of managing a duty system
- Experience of delegation of clinical tasks and management of team diary
Values and Behaviours
Essential criteria
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirements
Essential criteria
- Has the physical ability to perform the full range of duties
Training
Essential criteria
- Qualification in mentorship/education of students appropriate to professional qualification
Knowledge
Essential criteria
- Knowledge of comprehensive mental health assessments
- Current knowledge and understanding of acute mental health needs and an ability to demonstrate clinical competence.
- Able to clearly evidence knowledge of effective assessment risk and of risk management
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jade Sowe
- Job title
- Team Leader
- Email address
- [email protected]
- Additional information
Please contact Jade Sowe - Team Leader or Sabrina Edwards - Clinical lead on [email protected]
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