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Job summary

Main area
NHIS
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
214-DHIS-8300242
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton-In-Ashfield
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
14/10/2026 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Registration Authority Agent

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

Are you interested in working in the digital space? Passionate about improving health and care through providing digital support services and helping to future proof our NHS through digital transform? If the answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our Team.

We are looking for a highly motivated and driven individual with exceptional communication and organisational skills.  As a Registration Authority Agent, you will help ensure the governance and security of information accessed via NHS applications using smartcards.  You will be responsible for producing smartcards, confirming the identity of users, and ensuring staff have the correct level of access for their role, in line with local and national Registration Authority policies, thus maintaining the security and integrity of data held within NHS spine applications.

Ensuring service levels and targets are met as well as meeting customer satisfaction and continuous service delivery demands is essential.

The successful candidate will be expected to work across any NHIS base as well as other customer/partner bases as and when required therefore a clean driving licence and access to a car is required.  

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.

We have an open, inclusive and diverse culture and we would like you to be part of the team.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 or equivalent qualification.

Knowledge

Essential criteria
  • Knowledge of a range of operational procedures.
  • Ability to collate and communicate information from a wide variety of sources.
  • Good knowledge of Microsoft packages with advanced keyboard skills.
Desirable criteria
  • Knowledge of a range of Trust policies and procedures.
  • Aware of current healthcare ICT issues.

Experience

Essential criteria
  • 2 years IT experience.
  • Experience of Microsoft desk top packages includes Word, Excel, Access, PowerPoint.
  • Good time management skills.
  • Good written and verbal communication skills.

Contractual

Essential criteria
  • Car driver with own car.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Jacqui Hawkins
Job title
Service Desk Team Leader
Email address
[email protected]
Telephone number
01623410310
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