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Job summary

Main area
Admin and Clerical
Grade
NHS AfC: Band 3
Contract
12 months (fixed term)
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
214-MED-7826874
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton in Ashfield
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
22/04/2026 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

IBD Admin Assistant

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

We have a unique opportunity for an IBD admin assistant to join our passionate, professional and dedicated team. This role is central to ensuring a positive journey for all patients seen within our service.

The work is fast-paced and challenging, but also highly rewarding. You’ll be supported by experienced colleagues and benefit from a robust training programme designed to help you build the skills, knowledge and confidence needed to thrive in the role.

At Sherwood Forest Hospitals, we believe work should be a great place for everyone. We’re committed to your personal development, offering regular one-to-one meetings  and guidance to access all available training courses and support.

If you’re ready to make a meaningful impact and grow within a supportive environment, we’d love to hear from you.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Further Training

Essential criteria
  • On the job training
Desirable criteria
  • Experience of managing health and safety issues

Contractual Requirements

Essential criteria
  • Regular attendance and willingness to work flexible hours as necessary

Knowledge

Essential criteria
  • Computer literate, with experience of using a keyboard with a high level of accuracy
  • Knowledge of NHS
  • Sound office clerical background providing knowledge of relevant procedures
  • Thorough knowledge of healthcare administration systems and processes
  • Knowledge of databases and spreadsheets, i.e. PAS, Excel and Microsoft Office applications
  • Good telephone communication skills
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity
Desirable criteria
  • Knowledge of IBD and relevant treatments
  • Experience of using a full range of IT/Patient data systems – as applicable to speciality

Qualifications

Essential criteria
  • Good general education with GCSE English at grade C or above
  • RSAII (or equivalent)
  • ECDL
  • NVQ in Business Administration level II
Desirable criteria
  • NVQ in Customer Care

Experience

Essential criteria
  • Quality Customer Service
  • NHS knowledge and qualification equivalences if necessary
Desirable criteria
  • Experience of working with multiple team members of differing levels of responsibility

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Robyn Reeve
Job title
Operations Support Officer
Email address
[email protected]
Telephone number
07876243312
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