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Job summary

Main area
Administration
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
214-CEN-7701356-A
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton in Ashfield
Salary
£55,690 - £62,682 per annum
Salary period
Yearly
Closing
12/03/2026 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Head of CMO Operations

NHS AfC: Band 8a

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

Sherwood Forest Hospitals are seeking an experienced and dynamic professional to take on a pivotal leadership role within the organisation. As the Principal Business Manager to the Chief Medical Officer (CMO), you will be at the centre of clinical governance, quality, patient safety, medical workforce, research, and education activity across the Trust. 

This is a rare opportunity to shape how a major clinical executive function operates, ensuring the CMO Office runs efficiently, communicates effectively, and delivers against key strategic priorities. The role is ideal for someone who thrives in a fast‑paced, complex environment and is motivated by work that directly impacts patient care and organisational performance.

The post holder will serve as the principal business manager for the CMO Office, leading the effective operation of the office and coordinating delivery of the CMO portfolio across clinical governance, quality, patient safety, medical workforce, medical research, and education. You will act as a key representative of the CMO, providing high‑quality business, performance, governance, and project management support.

This is a unique opportunity to join King’s Mill Hospital in a role that directly supports the Trust’s clinical leadership and contributes to the delivery of safe, high‑quality patient care. Apply now to join our team!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge requirements

Essential criteria
  • Significant experience operating at management level in the NHS or comparable complex public service environment
  • Demonstrable experience of business and performance management, including development and use of KPIs, dashboards and performance reports
  • Proven experience of governance and risk management (e.g. risk registers, incidents, complaints, audits, external reviews)
  • Track record of leading and delivering complex change or service improvement projects across multiple stakeholders
  • Experience of line managing and developing staff, including handling complex HR issues (e.g. capability, conduct, sickness)
  • Experience of budget management, financial planning and delivering efficiency or savings plans
  • Experience of working with, and influencing, senior clinicians, executives and external partners on complex and sometimes contentious issues
  • Knowledge of current NHS strategy, regulatory frameworks and priorities relevant to medical leadership, clinical quality and medical workforce
Desirable criteria
  • Experience of working directly with or within a Medical Director/CMO or equivalent executive office
  • Experience of managing or supporting substantial ring-fenced budgets such as medical education or research
  • Experience of working with national bodies, regulators (e.g. GMC, CQC, NHS England/ICB) or academic partners
  • Experience of developing and implementing Trust-wide policies and/or Service Level Agreements

Qualifications

Essential criteria
  • Educated to Master’s degree level or equivalent experience of working at a senior management level in a complex organisation
  • Evidence of ongoing continuing professional and leadership development
  • Advanced IT skills including Microsoft Office (Word, Excel, PowerPoint) and use of data/reporting systems
Desirable criteria
  • Postgraduate management or leadership qualification.
  • Project/programme management qualification (e.g. PRINCE2, MSP) or equivalent experience.
  • Further training in quality improvement change management or service redesign.

Skills and abilities

Essential criteria
  • Highly developed analytical and critical thinking skills, with the ability to interpret and synthesise complex qualitative and quantitative information.
  • Excellent written communication skills including drafting high-quality reports, Board-level papers, business cases and briefings.
  • Excellent verbal and presentation skills, able to communicate complex, sensitive and contentious information to a range of audiences.
  • Strong negotiation, influencing and relationship-building skills, with the ability to manage conflict and secure agreement across professional and organisational boundaries.
  • Proven project and change management skills including, planning, prioritising and delivering multiple workstreams to tight deadlines.
  • Strong organisational skills with the ability to manage a fast-paced, unpredictable workload and respond flexibly to urgent issues.
  • Ability to work autonomously, exercise sound judgement and make decisions within a framework of delegated authority
Desirable criteria
  • Ability to design and improve business processes, information flows and governance systems.

Values, personal attributes and approach

Essential criteria
  • Demonstrates alignment with Trust values and a strong commitment to high-quality, safe patient care.
  • Demonstrable commitment to equality, diversity and inclusion and to creating an inclusive, psychologically safe working environment.
  • Highly motivated, resilient and adaptable, able to remain calm, objective and effective under pressure and in emotionally challenging situations.
  • Excellent interpersonal skills; able to build credibility and trust quickly with senior leaders, clinicians and staff at all levels.
  • Politically astute with the ability to navigate complex organisational and system dynamics.
  • A collaborative, enabling leadership style with a commitment to developing others and promoting a culture of continuous improvement.

Other requirements

Essential criteria
  • Able to travel across Trust sites and to external meetings as required.
  • Willingness to work flexibly including occasional out-of-hours commitments to meet the needs of the role.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Dr Simon Roe
Job title
Chief Medical Officer
Email address
[email protected]
Telephone number
01623 622515
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