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Job summary

Main area
Haematology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
214-MED-7675637
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton in Ashfield
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
19/01/2026 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Patient Pathway Co-ordinator - Haematology

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

Are you highly organised, people-focused and motivated by making a real difference to patient care? Join our team as a Patient Pathway Co-ordinator and play a vital role in shaping every patient’s hospital experience at King’s Mill Hospital and Newark Hospital.

In this fast-paced and rewarding role, you’ll be at the heart of the patient journey — coordinating care from first referral through to discharge. Acting as the key point of contact for patients, consultants and clinical teams, you’ll ensure appointments, clinics and treatments are planned seamlessly, waiting times are actively managed, and patients feel informed, supported and confident at every stage.

No two days are the same. You’ll work closely with Consultant teams to manage clinics and theatre schedules, monitor patient pathways against national targets, resolve issues proactively and keep everything running smoothly behind the scenes. Your attention to detail, strong IT skills and excellent communication will help deliver outstanding patient experiences while supporting the Trust to meet performance standards.

This role is perfect for someone who thrives on responsibility, enjoys working as part of a supportive team and takes pride in delivering high-quality service. If you’re looking for a role where your organisational skills, initiative and compassion truly matter — and where you can see the impact of your work every day — we’d love to hear from you.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge

Essential criteria
  • Computer literate, with experience of using a keyboard with a high level of accuracy.
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare or other administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
  • Experience of using a full range of IT/Patient data systems
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity
Desirable criteria
  • Sound office clerical background providing knowledge of relevant procedures
  • Experience of using a full range of IT/Patient data systems – As applicable to speciality

Qualifications

Essential criteria
  • Good general education with GCSE English at grade C or above or equivalent qualification / experience.
  • RSA II (or equivalent)
Desirable criteria
  • Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
  • NVQ in Customer Care
  • Institute of Health Records & Information
  • Management Diploma (IHRIM)
  • European Computer Driving Licence
  • Shorthand speeds of 80wpm

Further Training

Essential criteria
  • On the job training.
Desirable criteria
  • Supervisory training
  • Experience of managing health & safety issues

Experience

Essential criteria
  • Quality customer care
  • Some experience providing required NHS knowledge and qualification equivalences if necessary
Desirable criteria
  • Experience of supervising staff

Contractual Requirements

Essential criteria
  • Regular attendance and willingness to work flexible hours as necessary

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Bernadette Clarke
Job title
Operational Support Officer
Email address
[email protected]
Telephone number
01623 622515
Additional information

ext 4429

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