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Job summary

Main area
Medicine
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 09:00-17:00)
Job ref
214-MED-7592201
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton in Ashfield
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
17/12/2025 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Patient Pathway Co-ordinator

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

We have an exciting opportunity for a Patient Pathway Co-ordinator to join our passionate, professional, and dedicated team in Oncology. This is a permanent position covering Monday - Friday on a full time contract , offering the chance to play a key role in creating a positive and seamless journey for all patients within our service.

The work is fast-paced, dynamic, and challenging but incredibly rewarding. As a vital member of our team, you'll help coordinate the patient pathway, ensuring patients receive the best care and support at every stage of their journey.

Our experienced and supportive colleagues will be by your side, providing guidance to help you build the skills, knowledge, and confidence you need to excel in this role and make a real difference.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Detailed job description and main responsibilities

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Person specification

Knowledge

Essential criteria
  • Computer literate, with experience of using a keyboard with a high level of accuracy.
  • Knowledge of NHS or service provider in general
  • Thorough knowledge of healthcare or other administrative systems and processes
  • Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
  • Experience of using a full range of IT/Patient data systems
  • Confidentiality and Data Protection
  • Health and Safety
  • Equality and diversity
Desirable criteria
  • Sound office clerical background providing knowledge of relevant procedures
  • Experience of using a full range of IT/Patient data systems – As applicable to speciality

Qualifications

Essential criteria
  • Good general education with GCSE English at grade C or above or equivalent qualification / experience.
  • RSA II (or equivalent)
Desirable criteria
  • Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
  • NVQ in Customer Care
  • Institute of Health Records & Information
  • Management Diploma (IHRIM)
  • European Computer Driving Licence
  • Shorthand speeds of 80wpm
  • ECDL

Further Training

Essential criteria
  • On the job training.
Desirable criteria
  • Supervisory training
  • Experience of managing health & safety issues

Experience

Essential criteria
  • Quality customer care
  • Previous NHS knowledge and experience
Desirable criteria
  • Experience of supervising staff

Contractual Requirements

Essential criteria
  • Regular attendance and willingness to work flexible hours as necessary

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Lauren Thorley
Job title
Operational Support Officer
Email address
[email protected]
Telephone number
01623 622515
Additional information

For informal visits please contact by phone or email to arrange. ext 3578

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