Job vacancy: Operations Assistant, Sherwood Forest Hospitals NHS Foundation Trust, Sutton-in-Ashfield

Job summary

Main area: Administration
Grade: NHS AfC: Band 4
Contract: Fixed term: 12 months (Secondment also considered)
Hours: Part time - 18.75 hours per week (on site only - working pattern to be agreed)
Job ref: 214-W&C-8095354

Employer: Sherwood Forest Hospitals NHS Foundation Trust
Employer type: NHS
Site: King's Mill Hospital
Town: Sutton-in-Ashfield
Salary: £28,392 - £31,157 pro rata per annum
Salary period: Yearly
Closing: 31/08/2026 23:59

Operations Assistant

NHS AfC: Band 4

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge Requirements

Essential criteria

Principles of business project management and performance management
Ability to work to deadlines and prioritise demands
Ability to use own initiative
Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Ability to convey clear messages
Enthusiastic and able to motivate others
Self-motivated
Previous staff management is strongly desirable, but training can be provided on the job

Desirable criteria

Service development/improvement methodologies
Working knowledge of the NHS
Previous operational knowledge of RTT and key KPI’s is desirable
Design and set up spread sheets
Analyse data, highlight trends and/or inconsistencies of business and performance data, using Microsoft Excel

Qualifications

Essential criteria

GCSE grade C or above in Maths & English or equivalent qualification
Excellent communication skills, written and verbal.
The post holder will be expected to communicate complex and sensitive issues

Desirable criteria

Advanced key board skills

Further Training

Essential criteria

Provide an effective channel of communication for building and maintaining relationships with all staff and key stakeholders with the areas of responsibility, using appropriate methods

Desirable criteria

To provide administrative support to the business unit such as supporting rota management, requesting staffing and the setup of clinics.
Attend meetings at senior management level as and when required
Produce and maintain business case project plans
Attend business case project meetings, in order to produce and circulate minutes, risk registers, issue logs and project plans
Assist in producing written reports (including Business Cases), process flow charts and presentations using the Microsoft Office Suite
Demonstrate comprehensive knowledge and skill in the use and analysis of data to assist service improvement

Experience

Essential criteria

Ability to source, research and collate information including statistical data
Ability to work independently problem solving but as part of a wider team

Desirable criteria

To support service development and modernisation work within the division and participate in process mapping work-flows.

Contractual Requirements

Essential criteria

Willingness to work
Flexible approach to ways of working and a positive can do attitude

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

We as a Trust support the use of AI and other tools to support your application. However, all personal statements and behavioural examples must be truthful and factually accurate. Your application should reflect your own personal/professional experiences and qualifications to ensure authenticity and credibility.

For the avoidance of doubt, plagiarism includes presenting the ideas or experiences of others or content generated by artificial intelligence as your own. We review all applications carefully to ensure that the information provided in your supporting statement aligns with your qualifications, work history and the duties undertaken within those roles. Your experience will also be explored further during the interview process.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

Please note that we no longer accept handwritten/paper applications and that the email address given on your application will be used for all correspondence regarding this post.

We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change. If a high number of applications are received, a longlisting exercise will be conducted prior to shortlisting.

Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and then the money will then be deducted from your first salary once you've commenced employment. The current price of a check is £26.40 for a standard check and £54.40 for an enhanced. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.

Please note any genuine job offer letters will only be received if you have applied, interviewed, and received a verbal offer from the appointing manager for a vacancy within Sherwood Forest Hospitals. If you receive a job offer and you are not sure of its authenticity, please report it to the following email [email protected]