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Job summary

Main area
Radiology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 26.25 hours per week (Monday- Friday)
Job ref
214-CSTO-7762963
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton-in-Ashfield
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
15/03/2026 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Radiology Appointments Co-ordinator

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

Sherwood Forest Hospitals are seeking a dedicated and efficient Radiology Appointments Co-ordinator to join our team. The successful candidate will play a crucial role in ensuring high-quality patient care by managing an efficient appointment system and supporting the Radiology Clerical Services Manager. This position requires working across multiple sites including King's Mill Hospital, Newark Hospital, and CDC.

Key Responsibilities:

  • Provide a high-quality service to patients attending the X-Ray Department by managing an efficient appointments system, considering modernisation requirements for new “booking” methods.

  • Support the Radiology Clerical Services Manager by monitoring waiting times for radiology activities in line with local and national targets.

  • Ensure the provision of the highest quality patient care through personal actions and continuous improvement.

  • Create and monitor rotas, ensuring the CRIS diary reflects the availability and clinic skills of radiologists and sonographers.

  • Monitor diagnostic waiting lists, prioritise 2WW patients, and escalate capacity issues.

  • Liaise with radiologists and sonographers, managing any necessary list cancellations at short notice.

  • Book complex radiology procedures according to booking protocols.

Be part of a team that values excellence and continuous improvement in patient care. Apply today and make a meaningful impact in the Radiology Department at Sherwood Forest Hospitals!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge Requirements

Essential criteria
  • Computer literate, with Substantive Keyboard experience.
  • Substantive knowledge of RIS, PAS and NHS in general
  • RSAIII or ECDL
  • Accurate data input

Qualifications

Essential criteria
  • A good standard of education

Further Training

Essential criteria
  • Development training as required

Experience

Essential criteria
  • Significant Clerical experience
  • Experience in customer care
  • Service redesign
  • Waiting list management with experience in diagnostic waiting times
  • Experience of working in X Ray Department
  • Knowledge of 2 week wait and 18 week wait
  • NVQ in Customer Care
Desirable criteria
  • IHRIM

Contractual Requirements

Essential criteria
  • Regular attendance and willingness to work flexibly, both in terms of hours and location within the X Ray/ Patient Services Department.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Melissa Nilan
Job title
Clerical services manager
Email address
[email protected]
Telephone number
01623 622515
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